Audio in Camtasia Sounds Noisy

  • 1
  • Question
  • Updated 1 month ago
I have just moved to a new PC with Windows 10. When in Camtasia Studio 9 I play a project that sounded fine in Camtasia on my old PC, it sounds noisy - like my microphone cord is constantly brushing against my shirt. When I play the project or a produced MP4 video from that project on my Mac, with the same speaker, it sounds fine. 

When I listen to someone else's video on YouTube on my PC it sounds fine. When I record this video (system audio) with Camtasia and then play it from within Camtasia it sounds noisy.  I have concluded that the noise isn't really there in the audio track - there is something about how Camtasia is playing audio that is causing this.

Any ideas?

Thank you!
Photo of lshoe

lshoe

  • 10 Posts
  • 2 Reply Likes

Posted 1 month ago

  • 1
Photo of erik.groenhaug

erik.groenhaug

  • 84 Posts
  • 31 Reply Likes
You have checked that just the correct input is active? Might be that the new pc has enabled more than one input
Photo of lshoe

lshoe

  • 10 Posts
  • 2 Reply Likes
Thank you, Erik. I'm not sure what you mean by "correct input". The sound is definitely coming out of my Bose speaker, as I intend, and out of nowhere else.
Photo of erik.groenhaug

erik.groenhaug

  • 84 Posts
  • 31 Reply Likes
Right-click on the speaker icon at bottom right, and select recording. Do you find more devices active?
Photo of lshoe

lshoe

  • 10 Posts
  • 2 Reply Likes
I've made some progress here. Once  I listened to different source more loudly, I was able to determine that any playback on the new PC with my Bose speaker sounds noisy - whether from Camtasia projects, a media player, YT, etc - if I connect the speaker to my computer with an audio cable. However, if I use Bluetooth instead, it sounds fine. There's nothing wrong with the cable - it works fine with my other computer.

In Playback devices, if I use the bluetooth connection, it's using "Speakers - Bose Mini SoundLink Stereo - Default Device". If I use the cable, it uses "Speaker / Headphones - Realtek Audio - Default Communications Device".  I don't know if there's something wrong with how the latter is configured, or if there is something wrong hardware-wise. I'd like to figure this out, but at least now with bluetooth I can get my project done and I know it isn't a Camtasia-specific issue.

Sorry for the misleading description of the issue in my initial post.

Photo of bnystrom

bnystrom

  • 185 Posts
  • 87 Reply Likes
It sounds like it may be a bad driver, since that's the difference when the device changes. Check for an updated driver or try using the generic Windows HD Audio driver instead of the Bose driver. I had to do that on the computer I'm using to type this, although problem driver was from the PC manufacturer, not speaker brand specific.