Audio issue in Camtasia and Snagit

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  • Updated 2 weeks ago
Hi.

I suddenly got these errors in Camtasia and Snagit for no apparent reason. 

Camtasia Recorder Error is "An error occurred in the Recorder. System Audio Setup Failed"

Snagit Error: "System audio has failed to initialize"

Camtasia: Version 2018.0.8 Build 4591 Apr 19 2019 64 bit
Snagit: Version 2019.1.6 64 bit Build 5031 17/12/2019

I have followed ALL the instructions here. Nothing here solved the problem.
https://support.techsmith.com/hc/en-us/articles/360036333891-Unable-to-Initialize-Audio-in-Snagit

My microphone is working fine. I have tested it in the Control Panel and also in the video conferencing application Zoom.

I don't believe there is anything wrong with my microphone.

How do I  resolve this problem?

Thanks,
Grant March
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jabaliko

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Posted 2 weeks ago

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jabaliko

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I restored computer to previous image backup and problem was solved.