Audio looks missing on timeline

  • 1
  • Problem
  • Updated 9 months ago
  • Solved
I have an audio and video track in my project. When I cut (ctrl-x) something, and zoom in on the timeline to almost full zoom, the audio to the left of the cut looks like it's missing. If I try to play it, I hear the audio, but I can't see it on the timeline. IF I zoom out a little, then I can see the audio to the left of the cut.

Zoomed in:


Zoomed out:


This is VERY irritating! Has anyone seen this issue?
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Joe L

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Posted 9 months ago

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lbentkower_2000

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Hi Joe,
I have experienced something similar. If your situation mirrors mine then the fix is easy. I had added many audio clips to the library and deleted them from the desktop where I had originally saved them. They had a caption that said "missing". I thought that I would have to re-record because I still needed to do some audio editing, but did not have the wave-forms. I found them in the recycle bin. I was able to get them back to the desktop by using the restore operation in the recycle bin.
Regards
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Joe L

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My clips aren't missing, they just aren't being displayed. Even when I'm zoomed in, I can still hear the audio and see the video. It's a timeline display glitch.

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kayakman, Champion

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per your initial post, this seems like a timeline refresh issue; if changing timeline zoom seems to fix it, you may not have serious issue

however, if it persists, suggest you contact free tech support
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Joe L

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I'm gonna have to contact support. The issue is persistent, even after exiting and reopening the application. Very annoying.
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Rick Stone

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Hi there

At any point have you tried changing the Hardware Acceleration?

(Edit > Preferences > Advanced tab)

Perhaps worth a fiddle?

Cheers... Rick :)
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Joe L

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Ok, so I found the solution: https://support.techsmith.com/hc/en-us/articles/231221727?input_string=audio+looks+missing+on+timeli...

I went to enter a ticket, and when I entered my title, they suggested some articles. The one above detailed how to fix the issue.

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Rick Stone

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LOL, I wonder if that's the key manipulated by the setting I mentioned?