Audio Cutting Issues in Camtasia 8

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  • Updated 1 year ago
I am having audio editing issues in Camtasia 8 - I think it is an issue with the software. I am cutting pieces out of a track to remove them, and then when I play it, it sometimes plays the original audio before I cut it, and sometimes it plays the correct cut audio. It just depends on where I start playing it from. Is anybody else experiencing this? Possibly related to the problem: I originally started editing this on one computer, put the whole thing on a flash drive, and am now editing it from a different computer. However, everything seems like it transferred over fine - it picked up the photos and everything else without having to re-link them. Any solutions out there?
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S F

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Posted 8 years ago

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CBeck

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I think this is the same problem I related in a thread about the audio waveform and the audio output not syncing up correctly during editing operations. One of the TechSmith support technicians is working on helping me find a solution.

The only way I have found to make it work (as a workaround) at this point is to slightly offset my edits on the waveform (about a quarter of a second seems to work once this starts). But even then, I often spend a lot of unnecessary time undoing and refining the cuts till I get something that works. And even then, it's not always perfect...

Sure hope they get this fixed soon. In the meantime, hope this helps.
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Joshua Merl

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I am experiencing exactly the same thing. I have narration in which the first few milliseconds are getting cut off, even though when I made the cut, it sounded fine. Then when I play it back it sounds correctly only if the playhead is placed on the very begging of the audio clip.

I hoped it was just some bug or issue with my computer's speed, but when I finally ''Produced'' the final product. Half of the narration voiceover clips were cut to the point where what was said was in audible.

The audio waves also don't show up accurately during the editing process.

Another thing that bugs me is the fact that I can't copy and past zoom specs from one clip to the other. Say I am using the exact same shot with two but I need it to flow with the next clip.

I MISS THE OLD CAMTASIA! If they don't fix this soon. I am going to have some major problems!
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Judah

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It's happening frequently to me. Sometimes it adds words. Sometimes not. Sometimes when I render it will repeat 2 or 3 words at the start of an edited clip edit, then cut off at the end of the clip.
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hatteras donor

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I can see theres no oficial response..... but Im going to try anyway

Im having the same problem, incredibly frustrating because it happens both while playing it in the editing process and after producing the final clip, meaning is not only an inconvenience but it actually affects the final product.

for me the biggest bug of camtasia 8
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kayakman, Champion

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I use CS8 8.0.4 [latest release]; I cannot reproduce the problem you refer to [audio cutting glitch]

perhaps do a short screencast showing your editing steps and then post a link to a production of that project that has the issue?
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hatteras donor

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Im also using camtasia 8.04

basically if I insert into the timeline an audioclip, and then that same audio I cut it into 3 pieces, the 3 pieces don't match each other as they used to, but instead they tend to go back a few seconds so the audio comes out in parts as repetitive. So lets say we've got clip A, clip A we cut it into clip B, C and D, and obviously we place them after each other. Well, now when we hit play, clip A plays normally but when it ends and starts clip B, clip B doesnt start where it should but instead it catches parts of clip A and makes the clip redundant

clip A (plays 1...2...3)--then starts clip B which should play 4.5.6. but instead plays 3,4,5,6)

Im really busy right now but if I didnt make it clear enough Ill try and post an example
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kayakman, Champion

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what is the source of the audio clip[?]
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Katie Sipple

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I am having this same problem. Syncing the audio accurately with my video is vital to my use of Camtasia Studio 8 because I use it to make music videos. When I play the audio file from the beginning of the timeline everything lines up seamlessly, but if I start from a different part of the video, the audio is at a different point than it would be if I started the video from the beginning of the timeline. Please try to fix this issue promptly because working with it is driving me absolutely nuts.
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Steve

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I'm having the same problem. I just started using Cam 8 a month ago and was almost finished wrapping up my first project, which included a large audio file that I sliced in Cam8. However, I recently recvd a new audio file and am having these same issues. Everything was working so well before this, it's a shame. It's as if Cam 8 isn't honoring my slices...the playback is all wrong. It even plays the audio in between the slices.
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kayakman, Champion

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you did not mention which version of CS8 you're using, but audio editing works just fine for me in CS 8.3

try this ...

produce all the project audio as a WAV file [a file menu option]

substitute that new WAV file for the original project audio

does that work OK?
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awright

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hi kayakman, this worked for me. i was having the same problems mentioned above.

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Be4

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I am experiencing the same problem on Camtasia 8.
Sometimes it will repeat 2-3 words at the end of an audio fragment OR cut off the ending.

Therefore the audio waves don't show up accurately.

Using WAV fiiles helped and works for me.

Greetings!
(Edited)
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Rami Muiny

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Okay I have a solution for you if the .wav way didn't work.
Here are the steps.
>Download Audacity [Free audio editing program]
>Import the audio you want to put in camtasia that didn't sync well. [Make sure it's a .mp3 not .wav]
>Go to file, export audio.
>Save wherever you want it to be.
>Now Put the audio file that you put in audacity onto camtasia.
This method worked for me, hopefully it works for you.
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mls1989

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I actually recorded the audio in Audacity, exported as Mp3 and then still end up with Camtasia causing a repeat of the last 2-3 words of every clip. Not acceptable.
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kayakman, Champion

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Camtasia prefers audio as WAV files @ 44,100 khz; others have reported issues using MP3
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Dave O'Rourke, Senior Software Engineer

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Sorry for the trouble. Variable bitrate MP3 files cause issues like those described in this thread. In the meantime, try exporting from Audacity as WAV, 44.1 kHz, 16-bit, Stereo. This format is the most compatible with the timeline, and should resolve the editing issues.
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mls1989

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WAV files are huge compared to MP3 when exported from Audacity.  However, if you set the export preferences in Audacity to exporting at a constant 160 rate, they import fine into Camtasia with zero repetitions.  Took me a while, but playing with the export settings got to this resolution.
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Harvey

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Thank you for embarrassing me TechSmith! I had the same problem, I interviewed an author for a podcast, edited with Camtasia, uploaded the talk to YouTube, got 1,000+ views and only happened to randomly check the last minute of the talk and found that it was the post-interview personal chat with the author and myself which had been heard by over 1,000 people! Very unprofessional! Thankfully YouTube allowed me to trim the clip. This is NOT where I had edited the clip. Totally unprofessinal and unacceptable. I can see this problem is years old and hasn't been resolved. I'm going to research competitors and unfortunately cannot recommend this software with such a grave error that can have horrible repercussions.
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kayne

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How true Harvey! And it's not that you should have to assume any responsibility by actually listening to your finished product before uploading it to your audience :P
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Harvey

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I listened to it half a dozen times during the edit and upon completing the edit before publishing online via Camtasia. What then is the point of Camtasia's in-built Publish to YouTube feature?
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Harvey

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Perhaps you did not even read this thread, but the whole point is that the finished audio rendered in Camtasia is OFF and is NOT the audio we had set and edited, but includes sections that we cut and edited out.
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ilya.fedorov

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To Techsmith guys, any action on this? I am evaluating your software and inclined not to proceed with purchase.
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Scott Lord

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Still an issue today, 3/27/2018.  Amazing.  And the mp3 file with an issue is their STOCK music tracks.  I had to open up with GoldWave and save as a wave file.
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joanhare@cityu.edu.hk

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Just a quick submission to say this is still a problem with mp3 but as suggested converting to WAV with Audacity worked. Thank you! Wish I'd read this thread two days ago ;)
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wegwchristoph

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Oh man... I have been trying for like an hour now and it drove me completely crazy because I just didn't find the problem. Converting the audio file to WAV has helped but still... Actually I really like Camtasia so I'll forgive this one but if they don't mind fixing this bug, then they could at least tell you about it... Really annoying.
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TyiBy Şi Atât

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Fix this bug, please
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Sharon De Size

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I use audacity and changing to export at 160 worked for me!!
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jotasprout

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I've seen this problem for years. It only happens with MP3 but using WMV works fine.
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ruth

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I am having the same issues.  Usually when publishing the file, it puts in extra pieces of audio that had been previously cut, or sounds like the narrator stuttered.

I never had this issue with previous versions of Camtasia, this began with Camtasia 9 upgrade.
(Edited)
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linda.tromanhauser

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I'm having the same issue in Camtasia 9. Doesn't seem like it matters much to Techsmith. :(
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Robert R., Online Community Admin

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Hi Linda;

Are your source files MP3 files? Are they stored locally or are they stored on a network drive, external hard drive, or cloud-synced folder (like Google Drive or OneDrive)? Have you opened a support ticket?

-Robert
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ruth

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i have the issues with MP3 stored locally and also on dropbox. 
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linda.tromanhauser

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Hi, they're MP3 files, stored locally. I have not opened a support ticket, but I will.
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Robert R., Online Community Admin

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Hi Linda and Ruth;

It is likely that the issue is related to the MP3 files. Historically Camtasia has not performed optimally with them, largely due to them being variable bitrate. If possible, can you request a 16-bit WAV file from the source (or use a tool such as Audacity to convert the MP3 to WAV) and then store the file locally and not in a cloud-synced folder, do you then have the issue?

-Robert
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linda.tromanhauser

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Hi,

I converted my audio files from MP3 to WAV and updated the media. I was already storing them locally. Thankfully, that solved the problem. I guess I'll just use WAV from now on then.

Thanks
Linda
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laksteelhouse

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Hey Robert,

This issue just happened to me - most likely with the 9.1.2 update, and it's really busting my balls. I see that there may be a solution by converting into WAV, however, I'm sitting with a library of over 4000 individual sound effect that, frankly, would be hell to convert..  

Is there a way to downdate my version of Camtasia? The same sounds have been working fine up until now.. 

My livelihood may be dependent on this..!

Thanks

*EDIT*
Downgraded to 9.0.5 and everything works as usual. 

Hmm!
(Edited)
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kayakman, Champion

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reinstall 9.0.5.
http://www.techsmith.com/download/oldversions.asp

or use CS8 with the MP3s, then export and use the export in CS9 as desired?
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cardenas.simon

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8 years and the issue still remains? really? I wanted to pay for camtasia but this is a deal breaker.