Auto-Start with Windows 10

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  • Updated 2 months ago
I just upgraded Snagit 2019 to the latest version 2019.11. However, it won't allow me to turn on auto-start. I've tried running Snagit as Administrator, but it sitll won't allow me to click the checkbox. Any ideas?
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cnucka

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Posted 7 months ago

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toshbu

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I too am having the same issue. Even if logging in as admin or running the app as admin. Either way, I get the same error shown above. VERY frustrating to have to start the app manually each day when I need it. It does stay running after that, but I want it to start in the background when Windows starts. 
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cnucka

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The latest upgrade fixed my problem, so I’m a happy camper once again!
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toshbu

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So what is the latest version you updated to? I checked for updates this morning, having the same issue you reported, and it tells me I'm on the latest. Maybe an update came out today? I'm hoping!!

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Joe Morgan

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When you get the error message, does it have a SnagIt icon that looks like the one in the image below?


Or do you get an Icon that looks like this?
Which is the modern Icon for SnagIt for version 2018 and above.


The first image is the one cnucka posted. That icon is normally used with SnagIt 12 and 13.

The reason I'm asking is when SnagIt updates, sometimes it installs itself into another version of SnagIt's folder on my computer. I like keeping version 12 installed for the Glassy effect and a couple of other features TechSmith removed from newer versions.
However, when it would install itself into the wrong folder.Things like the icon changing from modern 2018 to that older style with the blue checkerboard & triangle look.
This created other problems with functionality.
So I'm just wondering if an old program folder is where new SnagIt now resides.Creating your problem.And  cnucka resolved his problem by accident, when his update installed in the correct folder?
This is just a guess, but that Icon screams the application is confused as to what version it is. Or, TechSmith failed to replace that icon with the newer version and that warning image?

Anyway, you should be able to locate 12 and 13 here.
C:\Program Files (x86)\TechSmith\Snagit 12

To see if that's occurred, if it did. You need to uninstall SnagIt and delete the older version of SnagIt.Then reinstall SnagIt.
I lost track of how many times I had to do this, to keep SnagIt 12 installed.
Sometimes the older versions folders remain, after uninstalling them. So that's why I would check it out.

Regards,Joe