Auto-scrolling Add-on for Snagit (Mac) is Broken When Using Firefox 4.0

  • 21
  • Problem
  • Updated 9 years ago
  • Solved

This conversation has been merged. Please reference the main conversation: Snagit 10 (PC) autoscroll doesn't work with Firefox 4 or Internet Explorer 9

The auto-scrolling add-on for Snagit Mac is no longer working with Firefox 4. All previous fixes for Firefox 3.6 are ineffective in terms of resolving the issue.
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JT Keller

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  • sad

Posted 9 years ago

  • 21
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Daniel Foster, Snagit strategy lead

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Official Response
We've now made the fix available without having to open a support ticket.

Download the patched Firefox extension

To install the extension you must Ctrl - Click the file > Open with... > Choose Firefox.*

*Double clicking the .xpi file will not install it properly; it must be associated with Firefox to work correctly.