Automatic scrolling capture doesn't work with Opera browser on Windows

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  • Updated 2 years ago
  • (Edited)
The automatic scrolling capture, i.e. when you start an All-In-One Capture and then click the yellow arrow at the bottom of the browser window, doesn't work with the latest versions of the Opera browser on Windows. Snagit gets into a very confused state, with the capture never ending. It simply isn't able to automatically scroll the Opera browser window.

Snagit v13.1.1.
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Neville

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Posted 2 years ago

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Joe Morgan

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Try Panoramic capture.

Regards,Joe

(Edited)
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Neville

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@Joe Morgan
I know there are ways to work around the problem. For example, another workaround is to use the automatic scrolling capture in the program PicPick, which works fine with Opera.

I'm reporting the problem so that TechSmith can fix the bug in Snagit.
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Joe Morgan

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I don't consider panoramic capture to be a workaround at all.It's the soultion.
It's will work in almost any situation.

It's my opinion that scrolling capture should be eliminated as a feature while browsing.  It has never has worked correctly in all browsers.

But that's just my opinion, Joe
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Neville

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Well, if it's still in the product it should work correctly. In its presently-included form, it is, in theory, supposed to work successfully when capturing from a browser.

Having to avoid a specific tool that is present in the product, because it doesn't work correctly or reliably, is a workaround.
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Max Holloway

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Snag-It 10 works just fine with Opera (hands down my favorite browser!).
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Neville

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Wow, TechSmith support answered the support ticket I raised for this, simply saying that Opera is not a supported browser and it is not a browser they test with.

I'll just do scrolling captures using PicPick. It's quite incredible that the PicPick developers have the technical ability to implement scrolling capture that works everywhere, yet TechSmith can't figure it out and have great difficulty in this area.
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Joe Morgan

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Have you tried using Panoramic scrolling?
I've found that it works well every time I've used it.

You can always switch to another browser if you think scrolling capture is the only tool for you. Unfortunately, some browsers have algorithms that don't get along with all programs.I've never even heard of Opera until today.Isn't she some rich Black woman from televisions past?lol

Seriously though, try Panoramic scrolling.

Regards,Joe
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Max Holloway

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I'm not familiar with PicPick. Where do I buy it?