AutoPlay on Chrome busted

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  • Updated 2 months ago
My team runs Camtasia 8x and we deploy our published files to an AWS instance. One standard attribute of our work flow is AutoPlay. This is a critical attribute for us, as we also build 'daisy chained' eLearning suites with AutoAdvance, which relies on AutoPlay to deliver no-touch content.

A few months ago, AutoPlay stopped working with Chrome locally but continued to work on the server. As of last night, it has also stopped working on the server. For both newly rendered modules and legacy ones. Worse is that the 'Play' icon in the middle of content also does not respond to mouse clicks. Only by clicking the play button in the  controller will the video run.

Is there any work-around for this. Either to get the 'Play' icon to work or better, to get AutoPlay to work.
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MarkPowell

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Posted 2 months ago

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Dubie

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Google posted a while back that autoplay would be stopped.

Other browsers are also headed that way as are many online platforms.

Some are considering still autoplaying but disabling sound so that a viewer has to click to hear the sound.

The issue with the play button not working when clicked I don't know about other than I had the same issue in Firefox and had to do a refresh of Firefox and it worked again.

Strange for sure but... ??

:)


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kayakman, Champion

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you can re-enable auto-play in Chrome on a per-system basis

paste this in a new Chrome tab ... "chrome://flags/#autoplay-policy"

set the auto-play policy to "no viewer gesture required"

once done, tour local Chrome browser will again honor projects produced with auto-play enabled

unfortunately, if you have a lot of auto-play videos, you will need to so advise your viewers who use Chrome

(Edited)
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Ben Rhodes, Employee

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Hi Mark,

I'm assuming you are producing your videos with the TechSmith Smart Player in the cases you described?  We recently improved how Smart Player handles cases where auto-play is prevented by a browser like Chrome.  Unfortunately we can not bypass this prevention, but can handle it better in the player.  The result is a user will need to click a play button to begin the video.

We are no longer shipping updates to the TechSmith Smart Player to older versions of Camtasia, but if you contact our tech support they can walk you through updating the player manually.  It requires updating a couple file in each production folder.

Ben
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Joe Morgan

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I don't have a problem with bandwidth usage at home. I have unlimited bandwidth.

I have no use for Smartphones, their overpriced and I can find my way around town and through life without one.

However, Autoplay burns through and wastes bandwidth if you don't intend to watch the video. I don't like videos autoplaying when I'm surfing the web.
Especially the ones that are music playing, images displayed and text messaging. No Video content whatsoever. How Ignorant! I can read the story instead.

Talk about clogging and bogging down the internet with nonsense. I wonder just how much trouble is created by all these pointless videos playing to everyone surfing the web?  
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kayakman, Champion

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not all auto-play videos are created equal; all mine are configured to stop after 2 seconds; so no wasted bandwidth; for me and my viewers, they have worked perfectly for many years, and can offer a better experience than otherwise because I control the start frame
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bnystrom

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That's fine if it's what you prefer, but Mark may have a business need for autoplay. Based on his post, I suspect that he's creating content for a specific audience, perhaps internal to a company or other organization, and is deploying his videos according to their needs. In such a case, autoplay may be necessary or at least the best solution. 
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MarkPowell

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The tip suggested by kayakman helps a lot, because it provides a solution path I can at least advise Chrome users to  go to. As to the larger question of propriety autoplay, I abstain. As bnystrom guessed, I do have a specific business need.  My specific audience wants it and consequently so do I.

Regarding what Ben suggests, it sounds like modifying the xml and player html, which we do as a matter of our production cycle. Are you saying there is something other than 'autoplay=true' in the config xml and 'setAutoPlayMedia(true)' in the player html that can be manipulated?

Also, still seeking enlightenment on why the Play icon does not work.

Thanks all.
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Ben Rhodes, Employee

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The "Play icon does not work" is a bug that was fixed in a recent update to the TechSmith Smart Player.

Updating the Smart Player involves replacing 1 JavaScript file and 1 css file.