• 1
  • Problem
  • Updated 9 months ago
Older version capture entire screen. Now I have to use Chrome extension to capture the entire screen because your "upgraded" version now only decides to take about 10 pixels, which is funny because it takes longer for those 10 pixels to capture than the Chrome extension takes to take the whole screen.

I tried to use the editor then and I created numbers fields but I was unable to get it legible because the background was visible. I even got a graphic artist to come over and she was not able to figure it out. 

Photo of Michael Wolf

Michael Wolf

  • 2 Posts
  • 0 Reply Likes

Posted 9 months ago

  • 1
Photo of Rick Stone

Rick Stone

  • 6638 Posts
  • 3199 Reply Likes
I'm guessing this thread is discussing SnagIt?

Assuming so, I am aware that TechSmith USED to offer a Chrome extension, but they no longer offer it. So you may be using something containing malware. Hard to say.

If you are using SnagIt, is it the trial version? You likely need to contact Support.

1-517-381-2300 or 1-800-517-3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday - Friday
Photo of Michael Wolf

Michael Wolf

  • 2 Posts
  • 0 Reply Likes
I am using a chrome extension because the snagit screen capture does not work.
Photo of Owen Iverson

Owen Iverson

  • 7 Posts
  • 2 Reply Likes
Michael, check out Greenshot. It's open source and stable.
Super customizable to do whatever you want it to.
For me, I have my PrintScreen button bring up the crosshairs, then I have it save the captured area to both my clipboard and as a PNG file to a folder I made at C:\_Screenshots just to keep the image around in case I need it again. (then I clean house every once in a while and delete the build up of files in that folder)

Alt+PrintScreen does the active window.
Shift+PrintScreen captures the previous screen area.

It's really great. getgreenshot dot org