backup library to migrate to another computer (snagit 2011)

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Hi there,

I'm trying to migrate a large library (8-years of snags) to another computer (same version for now).
I tried the backup procedure, but it keeps failing at the exact same size (shown below after 5minutes),

Attempt#1
01/05/2019  09:40 AM     1,900,674,200 backup.snagarchive
               1 File(s)  1,900,674,200 bytes
               1 Dir(s)  62,401,626,112 bytes free
Attempt#2
01/05/2019  09:46 AM     1,900,674,200 backup.snagarchive
               1 File(s)  1,900,674,200 bytes
               1 Dir(s)  62,399,565,824 bytes free

I attempted to EXPORT, but there is no option found in this version.
I would be fine if I could convert the batch out to files, but is there a way to reindex them in the new version, I'm an advocate for snagit specifically the search engine and use it quite extensively in my job.

Please advise,
pGwtech
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pGwtech

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Posted 5 months ago

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pGwtech

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*bump*
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MarkHEdwards

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Same here. Using Snagit 2019
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Paul

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What method are you using?
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Paul

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If you are doing this over a LAN connection, that's probably the problem.  I suggest you use a USB hard drive

When you install SnagIt on the new computer you may still not be able to see your library.  If that's the case, see this thread:

https://feedback.techsmith.com/techsmith/topics/datastore-location-for-reinstalls
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MarkHEdwards

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Paul, I am following the directions here:
https://support.techsmith.com/hc/en-us/articles/203731768-Snagit-Windows-Move-Unsaved-Captures-to-a-...

Snagit 2018 and later: Edit > Editor Preferences > Library tab > Backup/Restore Automatically Stored Files.

In Snagit 2019, the exact path is: Edit > Editor Preferences > Library tab>Create Backup

I see now that my problem is actually related to my upgrade. Before making the backup, I upgraded from my Snagit V9 to Snagit2019. The library GUI on my old PC, the one that physically upgraded V9 to 2019, is screwed up. Anything unsaved is appearing with a red X, display today's date,  and will not open. The ones that are appearing were saved by me, and they do open. See picture below.


Why don't my unsaved images appear in my upgraded GUI?  Is there a topic related to this on the forum already?








(Edited)
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Paul

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That's because you probably have a second library after the upgrade?  Or you moved the location of the folder.
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John D Parker

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Depends, in case why it will not boot is due to a BIOS/Hardware Issue, then you definitely will need to remove the hard disk, plus often hook up it using the standard cable in the pc.

And ask around for a cable this way USB to SATA/IDE Combo Kit and link your hard disk to it.

In case your personal computer does climb BIOS, however, your OS is corrupted, subsequently it's a lot simpler by using a Linux Live USB. The technique for that's pointed out below.
Visit for more here
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— pGwtech —

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Hi Paul, my backup attempt is to a local drive.
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Joe Morgan

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Well — pGwtech —,
It may be a corrupt file or a incompatibility issue? I have a Hail Mary approach. One things for sure, no technical support is available for SnagIt 2011.

Install the Trial Version of SnagIt 2019 on the old computer. SnagIt 2019 should automatically share Version 2011's datastore by default.
See if you can export the datastore/backup files through it. If you can, you should be home free.Install the trial version on the new computer. Importing the files with it. SnagIt 2011 will have no problem locating them.

If you still can't back up the files. You can contact tech support. The trial version has the same level of support the paid version does. See if you can resolve it that way. Rinse and repeat. Weigh the pros and cons of upgrading, it's $25.

Regards,Joe 

(Edited)
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— pGwtech —

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Will give it a try, thanks Joe.
Btw. I have paid version of v19, however, I still prefer v11 UI experience (maybe I haven't figured out v19 yet).
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Rick Stone

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Definitely give 2019 a decent try. Yeah, the UI is different, but it really does pay in the long run to stay on top of updates. At some as yet unknown point, 11 will likely stop working due to some obscure Windows update that kills it.
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Joe Morgan

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Yeah, there are a number of pros and cons to using the newer versions.
It all boils down to your workflow form my perspective.
I tend to create detailed and complex composites comprised of multiple captures.Merged into one. Photoshop is a much better platform for this, and gets me their faster than SnagIt can.
I've read many complaints from power users of SnagIt.Regarding extra clicks generated by SnagIt's UI design since version 12's release.
I've had SnagIt 5 installed and running not long ago. Flash video is on the way out for sure.But I wouldn't be to concerned about losing versing 2011 anytime soon.As a licensed owner of  2019 it shouldn't concern you much.