Bad Transition Rendering

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  • Updated 11 months ago
With Camtasia 9 on Windows 7 64 bits, there have been increasing problems with rendering transitions. The simple FADE transition in particular can render badly or doesn't render at all. Somtimes it renders half, sometimes it fades through black. Especially with the latest update, the FADE transition seems to be ignored most of the time. It doesn't really matter if the overlap setting is on or off.

This problem exists since the very first version 9 and seems to have become worse with every update. I also noticed that with the latest update(s) hardware rendering no longer works. It still worked with 9.05 though.

Until these problems are solved I cannot use Camtasia as a reliable video presentation editor on Windows 7. I will not upgrade to Windows 10 for this as Windows 7 can be around for at least another 5 years as far as video editing is concerned.
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Frank

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  • frustrated

Posted 11 months ago

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Bob Lewis

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I loaded Windows 10 on my previous Windows 7 machine,
My advise, Do Not load Windows 10 on an older machine.

It works great on my newer almost 3 year old  i5 PC that came with Windows 8 but IT IS SOOO SLOW on my older computer that I put Windows 7 back on it. 
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Frank

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Actually, I don't recommend Windows 10 at all. I recently installed the OEM version on a self-built i5 computer (as I have done with every other version of Windows). Installation went fine, entering the product key went also fine. But then things got bad. I tried to install the MSI drivers that came with the motherbord but they were not 'signed' so Windows refused to install them. A simple option to install anyway wasn't there. Several steps were needed to bypass that security :-(  but I mannaged. Then I disabled several services (including Update) in favour of video performance. I installed all software.

Then a watermark popped up in the lower right corner saying I needed to activate Windows. Going to settings to activate, I had to enter my product key again. Guess what, it no longer accepted it and I would have to purchase a new key! That closed the door for me. I wiped the harddisk and installed Windows 7. Hopefully a next Windows version (if any) will be more user friendly or should I say customer friendly.
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Bob Lewis

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Yep. I understand. I did figure out that it will not activate unless you are online at the time of each "Registration Key" input and have your own personal Microsoft Login to Activate 10. In the past, that is Windows 8 and before, you could load everything and it would work fine even if you never went online. It can be a bit of a hassle.  Can be Very frustrating I'm sure. Big brother MS is watching.
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Frank

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There seems to be a workaround to this problem. When separating audio and video, transitions seem to render just fine. ;-)
(Edited)
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Frank

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OK, I may have found the cause of the problem. It appears that the bad transition rendering occurs with recordings in AVI format. This morning I did a test and recordings in TREC format seem to render just fine. Can anyone confirm this? The reason I choose AVI format is because it allows me to choose different mouse cursors. When selecting the AVI format, the mouse cursor tab does not show up on Effects -> Options.

Contrary to what I posted before, with the latest Camtasia version 9.1, the workaround (separating audio and video) no longer works.

Anyone with similar experiences, please let me know.
(Edited)
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Rick Stone

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"When selecting the AVI format, the mouse cursor tab does not show up on Effects -> Options."

I believe that this is because in the TREC format, the mouse information is separately recorded, while in the AVI format, the mouse is "burned in". Because it's burned into the video, there are no effects that are possible.

Cheers... Rick :)
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Dave O'Rourke, Senior Software Engineer

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For recording to TREC (the default), the cursor is saved separately in the TREC container.  The cursor is not burned into the recording.  This allows cursor effects to be applied in the Editor, which includes cursor highlight, click effects, resizing the cursor, and hiding/showing the cursor.  The Effects > Options > Cursor tab in Recorder is hidden, because these options are only for AVI.

For recording to AVI, the cursor is burned into the video at record time.  Because of this, cursor effects cannot be used in the Editor.  The Effects > Options > Cursor tab in Recorder shows, because these options are applied during recording.

Sorry for the confusion.  The AVI cursor options are very old.  They were present in the earliest versions of Camtasia.  AVI was pretty popular, so we've tried to maintain it over the years.  The cursor options for AVI in Recorder should work fine, but they don't provide you with any editing flexibility.  The ones in recorder look a little nicer, and can be animated, etc. so you have much more control over the look of your final video.

To Frank's question about rendering of transitions... I tried with both AVI and TREC and had no problems with the transitions showing up properly.  I was using Camtasia 9.1.1 on Windows 10.  Does it get any better if you switch to Editor > Preferences > Advanced Tab > Hardware Acceleration > Use software-only mode?  Note that you must close and reopen your project for this change to take effect.
(Edited)
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Frank

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Thank you for elaborating on the cursor. I submitted a report regarding the transitions problem. It was confirmed (indirectly) that it exists, but only when "use trimmed content" is checked. This means that not using trimmed content solves the problem. However, as I explained in the report, there are cases when only trimmed content gives the desired result. I provided an example project to show the difference. The response was that the difference was recognized and that it was expected behaviour. Other than that, the reply was "we're sorry." So what it comes down to is that trimmed content cannot be relied on (when using AVI format) and should be turned off when causing problems.

This begs the question, should one invest $200,- while other video editing software for less than half the price give superior transition results? I'm serious about this. I like Camtasia because of several features that make it ideal for video presentations. But basic features not working properly isn't something one would expect from a product in this price range. I mean, I've been having trouble with transitions since version 9.0 and tried to find work-arounds in order to produce good quality videos.

Just to make sure, I'm talking about Camtasia 9.1.1 on Windows 7. And yes, I use "software mode" all the time, because hardware acceleration never worked for me on windows 7 on the very same machine with the very same hardware drivers that does support hardware acceleration when using Windows 10.
(Edited)
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Dave O'Rourke, Senior Software Engineer

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Oops.  Re-reading my post, I noticed a typo.

The ones in recorder Editor look a little nicer, and can be animated, etc. so you have much more control over the look of your final video.

Frank, I found your ticket and will follow up with our support team to see if there's anything more we can do.
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Frank

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Thanks Dave. Yes, using TREC format allows for some fancy stuff with the cursor, although I do not seem to be able to replace the default arrow. The downside of TREC format is the fixed codec. Video and audio settings are grayed out while audio quality is definitely lower than what AVI format allows. One can noticeably hear the difference. These are reasons for me to prefer AVI over TREC.