As you may know if you have been following my posts about various weird behaviours I have been seeing, a completely fresh install was suggested. I took the uninstall option to save all settings. The latter does not work so it was just as well I took the precaution of screenshotting my preferences
On reinstall only a few options were remembered. I had to go through capture and editor preferences and reset everything manually. If I had not taken screenshots I would have been annoyed.
The following items were particularly galling:
- If you change library location, SnagIt restarts and loses any preference changes you had made on other tabs.
- And it won't accept the new library location being one that was already used, creating a new one instead. I got round it eventually- Always shrink to fit reenabled, which would have screwed up the resolution on dragged images.
Why offer an option to preserve user settings if you then ignore them?