Beware if you do a fresh install.....

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  • Updated 2 years ago

As you may know if you have been following  my posts about various weird behaviours I have been seeing, a completely fresh install was suggested.  I took the uninstall option to save all settings. The latter does not work so it was just as well I took the precaution of screenshotting my preferences

On reinstall only a few options were remembered. I had to go through capture and editor preferences and reset everything manually. If I had not taken screenshots I would have been annoyed.

The following items were particularly galling:

- If you change library location, SnagIt restarts and loses any preference changes you had made on other tabs.

- And it won't accept the new library location being one that was already used, creating a new one instead. I got round it eventually

- Always shrink to fit reenabled, which would have screwed up the resolution on dragged images.  

Why offer an option to preserve user settings if you then ignore them?
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Paul

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Posted 2 years ago

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Rick Grunwald

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It need fixing for sure. The workaround for the datastore is to rename the one at the new destination, move the datastore then move all the SNAG files from the renamed one into the one that was created
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Paul

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What I actually did was go round again, redefine it at the parent folder level and then SnagIt prompted me with a message along the lines of "WTF are you doing? Please tell me where the data file is stored." at which point I was able to point it at the current location, and it accepted it.
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Rick Grunwald

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That is new  (and welcomed!) It used to freak out and just create the datastore under APPDATA which caused you to have to follow my steps above. If they get around to tweaking that I hope they allow it to recognize a folder named "datastore" that might be in a different location
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Paul

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I found it more by luck than judgment.

I do wish that vendors (not just Techsmith but all vendors) would recognise the ubiquitous setup of  SSD (C:\) for programs and HDD (D:\) for data.  I don't want data on my SSD.
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Glenn Hoeppner, Employee

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I think that preference depends on your usage right? If you load your program only once a day and then crank files in and out all day long then you'd probably want the opposite of your configuration. YMMV
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Paul

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Do you mean my SSD preference Glenn?  if so then loading the program once a day and then cranking files is EXACTLY what I do and EXACTLY why I don't want those data files anywhere near my SSD.  The HDD is perfect for storing hundreds of small files.  Next PC will probably have an SSD for data too but I'll still want to separate Programs and Data onto separate disks
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Glenn Hoeppner, Employee

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Hmm, see, I think you'd want the opposite. You load the program once slowly, then the rest of your work all day long is quickly moving files in and out of the SSD.
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Paul

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But my SSD has limited capacity while my HDD has masses.  Your plan only works if I have 2  x SSDs. But I'd still want to separate programs and data onto separate SSDs
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Glenn Hoeppner, Employee

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Oh, so the size of your data (or your SSD depending on your perspective) is the limiting factor. Good news, I have the solution https://www.pcmag.com/news/359313/samsung-squeezes-30tb-into-a-2-5-inch-ssd

:)
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Rick Grunwald

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I keep all my data on an HDD
You can always Make your HDD the primary drive and install windows on that  and have the SDD as a secondary
Here is a non recommended and dangerous thing: After getting all the permissions straightened out, move your APPDATA to another drive and hard link back to C: If you lose your data drive you probably can't boot but you could consider linking certain FOLDERS to another drive in this manner
I I have done this on a limited basis. NOT TESTED but you should be able to move "C:\Users\Rick\AppData\Local\TechSmith\Snagit" to E:\settings\snagit and go on as usual
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Paul

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I don't know how we got down this rat hole.

I don't have an issue with the performance of my HDD, none at all.  My issue is that vendors give us little choice over where to place the data their app produces.  TechSmith is not alone in this.  I frequently have to arm wrestle apps to get data where I want it.  It's my PC, I think I should decide.
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Joe Morgan

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You know it's funny, even if it's not GB of space available that's the issue.

Perhaps you just want to store the data on your M or G drive for "Whatever Reason"
 
I edit a lot of videos and almost all of my source media is stored on my "D drive {All Media}" I call it. Why? Because that drive can transfer/send media to the my Video Editor Programs/Photoshop etc while the C drive is free to do other tasks.

Your Drives are simply transferring information to your RAM memory for processing. 

My M drive is where all my Renders are Written to. So it can spin at it's top speed of 7200 strictly to write my new video.Uninterrupted by me surfing the web.

 Glen's solution of a bigger SSD doesn't fit into my scenario.

   Who's going to buy a 4TB Samsung for $1,900 so they run SnagIt on there C drive anyway?
What's the 30 TB model going to cost? $10,000....  $15,000

  I sure hope you were joking Glen. You didn't say LOL or just kidding.

Yeah, ALL Programs need to let you store the data they create .ANY PLACE YOU Chose on your computer.
(Edited)
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Rick Grunwald

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He put a smile on that so I don't think you were expected to buy it 
But you can get a 5 TB HDD for about $80 and run that as your C: drive with your data on the SSD if I understand you correctly
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Joe Morgan

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I run Barracuda HD's. There a little pricey but they transfer info fast once they reach full speed.
 2TB hybrid 7200 rpm c drive.
A second 2TB standard 7200 rpm drive.
A 1TB 7200 Drive
And an external 2 TB drive that is not as fast.

I can load several GB of video files into Premiere Pro's timeline very fast. I don't have any bottle necks regarding disk speed that I'm aware of.

Granted, most of my programs don't fire up in the blink of an eye.Just the ones I use the most often due to the hybrid drive. But when I open a program, I'm usually using it for a long time. I can wait 60 seconds for one to fire up if need be.
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Glenn Hoeppner, Employee

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Yeah, it was a joke. There was a discreet smiley at the end there. I think we'd all love a 30TB SSD, but we wouldn't love paying for it.

Sorry, I wasn't trying to minimize the user request here in any way.

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Paul

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Ah, I wish this forum supported smilies so we could see them
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Paul

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TBH, the reason for the SSD is so that Windows boots fast.  The only 32/64 bit apps I use these days are all photo related.  Daminion, Lightroom (rarely), Photoshop Elements (rarely) and SnagIt.  Everything else is in my private cloud on my Synology NAS.  Even the Snagit Library is located on a drive that is autosynced to my NA, in the manner of Google Drive
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Joe Morgan

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That's the problem with LOL and smiley faces. We used to crack jokes without telling people we were doing it.And we got the joke.Now we expect to be clued in that it was a joke up front. Humors taken a hit. I was actually thinking about that a few days ago and tripped over an obvious joke without seeing it.
Subtle humor has practically died.That's a shame.
I apologize to you Glen, I wasn't thinking that one through. That was actually pretty good. I'll skip the traditional three letters if you don't mind.
(Edited)
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Rick Grunwald

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That was big of you to say that. And you are correct: humor doesn't always shine through
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bitcohen

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Thanks for warning!