Black screen on the starting of each new clip.

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  • Updated 4 months ago
  • (Edited)
Recently upgraded to windows 10 and reinstalled Camtasia 9. Since then at the start of each clip a black screen appear. So while editing I have to cut it in each clip. Why it is happening please help in this regard. In past there was no such issue. I am using two monitor with extend screen with no problem but it is now irritating. 
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nisheeth.sorjm

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Posted 4 months ago

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Dubie

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This sounds like the same issue posted here.
https://feedback.techsmith.com/techsmith/topics/camtasia-2018-recorder-is-anyone-else-experiencing-a...

Here is the Techsmith article referenced in that post that may help.
https://support.techsmith.com/hc/en-us/articles/215138598

Other than that you may want to contact support.


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:)
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rg

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Just for the heck of it, I went to the other page, followed the steps, and indeed there is a 0 (not a 1) in the field and parameter mentioned in the solution.  However, I have no "black frame" problem in Camtasia 8.6 (I'm running Win10 Pro 64-bit).  I wonder why some people experience this and others do not.
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nisheeth.sorjm

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Thanks after following the mentioned process the problem solved.