Black Magic Intensity Pro not working with Samsung Galaxy S2

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  • Updated 5 years ago
Hello guys. I have seen your video (https://www.youtube.com/watch?v=Vho_GV...), so I bought the card BlackMagic Intensity Pro and installed it but I am not being able to make it work. I just connected the HDMI cable to the card and then to my Samsung Galaxy S2 mobile but when I open BlackMagic Media Express (card software) I cannot see the smartphones screen on the computer. I have tried the different options on the BM control panel but no luck. Could you give any advice with this kind of setting? Thanks in advance!!!
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Martin Milani

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Posted 7 years ago

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Kelly Rush, Product Manager

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Great question Martin! It really depends on your device; some Android phones, while they do support HDMI-out, only do so for video playback (i.e. when you watch a video file), and not for mirroring the device. For example, I have an HTC EVO that does exactly this, and when I attempted to capture it over HDMI, it did not work. There are some applications that can force your Android device to send the home screen over HDMI, but as far as I'm aware, they all require you to root your device.

I haven't tried a wide range of Android devices over HDMI capture, the one that I know for sure does work is the Asus Transformer. I'm sure many more support it, but I can't give you any sort of definitive list unfortunately (there's just so many Android devices out there).
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Martin Milani

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Hello Kelly, first and foremost thanks for your answer.

When I connect my smartphone via HDMI to a LCD TV y can see the screen with no problems, I don't even have to configure anything, just plug the HDMI cable and my smartphones screen appears on the TV. This is not whats happening while I connect it the same way but to the Intensity Pro card. The card is brand new, is it possible it may not be working correctly?. Another thing I would like to ask is if there are other softwares that I could try with this card? Maybe those will work.

Thanks in advance and you guys provide great support !!
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Kelly Rush, Product Manager

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Hey Martin,

Hmm, ok. If you can see your home screen (icons, etc) on the TV, then your phone shouldn't be the limiting issue, that's good news!

I did just notice that you said you're using the Blackmagic Intensity Pro, as opposed to the AVerMedia capture card that I used in the video. I have not actually ever tried using the Blackmagic Intensity Pro with the included Media Express software to capture from a phone/tablet on Windows. I have used it to capture video over HDMI from camcorders on both Mac and Windows, so I know that much is possible, but I can't say for sure that there isn't some handshake that occurs using DHCP between the phone and the capture card.

As far as different software is concerned, I think the Blackmagic drivers make it show up as a standard TV tuner type device, so...you could look around and see if there is any software that works with the Blackmagic in that way; all you're trying to do is get it to show up on the screen, and then record using Camtasia Studio, so as long as you can get it to show up, you should be good. Maybe give Flash Media live encoder a shot, that's what I use to stream camcorder video over HDMI via the web so maybe that could work.

Other than that, you might want to check out that AVerMedia capture card, that's what I used in the tutorial video, and it's worked well for me. Some people have not been able to get it to work, but there have been a fair number of people that it worked for. That said, you might want to find a place with a good return policy, just in case.

Hope that helps, let me know what you find out!

Regards,

Kelly Rush
Marketing Video Producer
TechSmith Corporation
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Ken Davis

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Hello Kelly,

I just purchased a Lenovo PC and have order the Blackmagic Intensity Pro. My question is what HD Camcorder should I purchase to use with the Blackmagic. I will also be using Adobe Flash Media Encoder 3.2 for Live Streaming. Please I really need help.

Regards

Kenneth L. Davis
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Kelly Rush, Product Manager

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No problem Ken, hope it all works out!

Regards,

Kelly Rush
Marketing Video Producer
TechSmith Corporation
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Ken Davis

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Hi Kelly,
Some strange things when follow instructions step by step which does not seem to work. I installed my Blackmagic Intensity Pro and using my Panasonic PV-GS35 per instructions by Adobe ( Adobe Flash Media Encoder 3.2) installed HDMI cable in Intensity Pro slot and when setting the parameters in Adobe nothing shows up in Adobe.

Now when I decide to try something totally different from instructions and recommendations: what I did was use a USB 2.0 cable and when I insert into the desktop USB slot: it WORKS, separate from the Intensity Pro and then I inserted my wireless mic into the desktop speaker mic. The sound seems to have a little echo on the other end of a receiving computer, so I have decided to use a mixer, when I purchase the required cables, that I brought several years ago (still new and in the box) to try and get some clarity with the sound when doing live streaming.

The good thing is I am getting live streaming when using the USB verses the HDMI via Blackmagic Intensity Pro.

Just wondering have you ever used a mixer to get good sound when live streaming.

Regards,

Kenneth L. Davis
Encouraging Faith Ministries
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Kelly Rush, Product Manager

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Hey Ken,

Sorry about your video problem, not sure what would cause that!

For audio, we use a Behringer mixer with our live streaming, along with a few different types of wireless microphones (mostly Sennheiser and Shure brand).

http://www.amazon.com/Behringer-X1222...

Regards,

Kelly Rush
Marketing Video Producer
TechSmith Corporation
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Ken Davis

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Hi kelly,
Really appreciate your respond. The Behringer Mixer is what I brought several years ago but never used. I can see that I am going in the right direction as far as getting the sound perfect. Again, Thank You.

Kenneth L. Davis
Encouraging Faith Ministries
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Kelly Rush, Product Manager

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Great, sounds good Kenneth (no pun intended)! Hope it works out well for you!

Regards,

Kelly Rush
Marketing Video Producer
TechSmith Corporation
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Marsha H

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Hi Kelly,
I hope you are still monitoring this post. I personally have been successful recording iPad (I have the iPad mini) but I have not been successful recording Android devices (I am using Samsung). I have been told it is due to HDCP being enabled. I have a laptop so I am not able to use the cards like the one from your video so I have purchased another option. I am curious what Android device you were successful with.
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Kelly Rush, Product Manager

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Hi Marsha,

Wow, it's been a long time since I have tried this! If I remember correctly, I used an Asus Transformer tablet, and captured using an AverMedia HDMI capture card. I don't recall trying to capture with a Black Magic Intensity card on Windows; I did try it on a Mac and it was NOT able to capture the Android device (though it WAS able to capture the iPad).

There are probably more HDMI capture options out there now, so it might be worth exploring what has changed in the last few years, though I wouldn't be able to give an specific advice or recommendations.
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Marsha H

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I have finally figured out how to record from both iOS and Android devices. If your company is like mine and does not allow for using applications that make use of AirPlay, I had to go the hardware solution. It was easy to get iOS devices to work but no such luck with Android devices. But I have it all worked out. The trick with Android devices was to use an HDMI splitter.
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Kelly Rush, Product Manager

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Interesting Marsha! Glad you got it worked out, and thanks for sharing your solution here for others to see!

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