black screen

  • 2
  • Problem
  • Updated 7 years ago
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With the latest version of Snagit 11.0.1 Build 93 the screen turns black when the One-Click --> Image is selected.

This does not occur every time but once it starts the only fix is to reboot. Shutting snagit down and restarting does not fix it.

~matt
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mattz

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Posted 7 years ago

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Teknik21

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Hi Mattz ,

Graphics Card Drıver Uptade ...
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mattz

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Are you suggestion there is a requirement for an GC update?

The Snagit 11.0.0 worked fine.

~matt
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Mike Curtis, Employee

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Hello Mattz,

Sorry for the trouble. This is not something we've heard about. I'm wondering if you'd be willing to submit a support ticket here: http://techsmith.custhelp.com/app/uti...

Is it just the capture that's black or do you mean your monitor turns black?

Mike Curtis

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