Black Screen after clicking the Capture button

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  • Problem
  • Updated 8 years ago
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This new Snagit is problematic. Why does the screen go black every time I try to capture an image? I can't see what I'm trying to capture. The settings are correct, but it's done it every time since I upgraded. this is so frustrating! I wish that I'd kept the old one now. Any help pleases?
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suzieq.56

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  • FRUSTRATED!!

Posted 8 years ago

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Tiffany Wood

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Hello, we are sorry you are experiencing issues. Please submit a report to Technical Support here:
http://techsmith.custhelp.com/app/uti....

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