blank screen when placing video or image

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  • Question
  • Updated 2 months ago
When I place an image or video on Camtasia 2019 I get a black screen or a transparent one [upper right].
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Richard

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Posted 2 months ago

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Photo of Joe Morgan

Joe Morgan

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Try checking your graphics drivers for updates.
Thats where I would start.



You can open a support ticket as well.

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Regards, Joe

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Joe Morgan

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You could also try disabling your graphics card in editor preferences.

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Richard

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Yup, that did it....THANKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!