Bleeding / Blurred Text - Grab Text - Snagit 18 - Windows

  • 1
  • Problem
  • Updated 1 month ago
Hi - I am new to Snagit 18 and grab text. My changed text bleeds / blurs, even after I select -actual size-. Is this a result when the font does not match? Is there a fix or work-around? Thanks in advance for any hints.
Photo of nazazar

nazazar

  • 2 Posts
  • 0 Reply Likes

Posted 1 month ago

  • 1
Photo of JL1

JL1

  • 202 Posts
  • 91 Reply Likes
Could you please post pictures of the issue, and explain the steps leading to the problem??
Photo of nazazar

nazazar

  • 2 Posts
  • 0 Reply Likes
Hi - the problem occurs when I click on the area identified as editable. (Image 1). Text in boxes above and below the selected box is elongated.

The second image shows what happens when I actually change the text, and then click away from the image to get out of the edit box.
The change I made was to change the field DISP CODE from 01 to 30.

I tried grab text on a simple snag of straight text that came from a PDF, and it worked fine.  Thank you for your insight. 



(Edited)
Photo of Joe Morgan

Joe Morgan

  • 5650 Posts
  • 2929 Reply Likes
That's weird and not normal. You have a driver that needs updating or something strange going on.

I would contact tech support.

This is a Free Service............... Submit a ticket

       https://support.techsmith.com/hc/en-us/requests/new

Or call, >>>

 Toll Free: 800.517.3001 (U.S. & Canada Only)

8:00 AM to 7:00 PM EST Monday through Friday

Regards, Joe