bought Snagit 11 before 12 days

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  • Updated 5 years ago
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in 6th of May (before 12 days) I bought Snagit 11, and today I noticed that Snagit 12 had released in market, and to get this I have again to spend more money to get it. I was wonder why I have to pay again since I just buy your product and or why nobody told me to wait for the new Snagit 12.

disappointed

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EID

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Posted 5 years ago

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Joe Morgan

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You should have no problem upgrading for free,  just contact TechSmith sales.

Regards, Joe

http://www.techsmith.com/application/salescontact/


(Edited)
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EID

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thanks.. I Just did. :)
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Sarah Compagnoni

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Your key will work for Snagit 12, go ahead and install Snagit 12 and enter your current key and it will work!
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enhall

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I strongly suggest you hold off on upgrading until a bugfix version of SnagIt 12 is released. Version 12 has a lot of things wrong that need to be fixed. Don't upgrade! Wait!
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Sarah Compagnoni

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Can you give us some more details on the bugs that you are experiencing so that we can look into them? Thanks!

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