Bug: Degradation of images dragged from tray

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  • Problem
  • Updated 2 years ago
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Topic has become derailed by comments unbecoming of the community's guidelines: https://feedback.techsmith.com/techsmith/topics/tips_for_getting_and_giving_value_on_this_community_site

This bug has been around for a while.

You take two captures.  Then you drag one onto the canvas of the other and this happens - see the poor quality of the dragged image on the left?

It occurs when one of the screen shots is larger than will fit on screen, so you select Fit on screen.  Then drag the smaller image onto the reduced canvas and the quality of the dragged image  goes through the floor

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Posted 2 years ago

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Robert R., Online Community Admin

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Official Response
Hi All;

Paul, thank you for bringing this to our attention, I will forward the topic and the valid points that were made in the comments to the appropriate team; I am confident Chris and the developers will be interested in the issue you bring up.

I would like to take this time to point out that our community is to be a safe place that users, both new and experienced, can come to share their knowledge and seek assistance from their peers. Personal attacks are not tolerated in any way, shape, or form. What may seem to be a personal attack may actually be an innocent correction or vice-versa; if you feel that there has been untoward behavior towards you, please contact a TechSmith employee or forum admin. I am available at r.risdon@techsmith.com to address these issues.

I will be closing and archiving this thread due to the direction that the comments and responses have taken. I would ask that all members review the TechSmith Community Guidelines, which can be found here.

Feel free to reach out to me directly if you have any concerns; you can do so by emailing me at r.risdon@techsmith.com

Thank you.