i have a quite annoying bug with my timeline. When i've been cutting a video for a bit and then make a new cut, the sound "waves" of the remaining part disappears. And they only reappear if i zoom in or out. So i have to cut, zoom, cut, zoom and so on.
It's hard to explain but you can see it in the screenshot.
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Posted 1 year ago
Robert R., Online Community Admin
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What type of content are you working with (imported media or Camtasia Recorder files)?
Does this happen with all projects or just this one?
Are your project files and/or source files stored locally on the C:\ drive, or are they located in a network drive, external hard drive, or in a cloud-synced folder?
Does it improve if you go to Camtasia's Preferences then click on the Advanced tab and switch the Hardware Acceleration to "Software-only" then restart Camtasia (required)?
-Robert
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Robert R., Online Community Admin
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Changing that setting will switch from using the GPU (video card) to draw UI elements and the preview, to instead using the CPU. The issue though, might be your MP3 file. In your next test, please try using a 16-bit, 44.1 kHz WAV file to see if the issue persists.
-Robert
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kayakman, Champion
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I don't believe that CS 9 supports MP3s [dropped functionality]
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Robert R., Online Community Admin
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Camtasia historically works best with WAV files; please as a test, use a WAV file that meets the aforementioned settings. Do you have the issue?
-Robert
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However, its a bit frustrating because it DID work for 60 videos ive done.
Robert R., Online Community Admin
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The only real downside is that a WAV file is uncompressed (often providing better quality than compressed formats like MP3) and therefore the WAV file will be larger than an MP3.
-Robert
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kayakman, Champion
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and have you contacted free tech support?
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It can confuse people that are new to the forum. The forum is actually a user to user forum.
To contact tech support.
This is a Free Service............... Submit a ticket
https://support.techsmith.com/hc/en-us/requests/new
Or call, >>>
Toll Free: 800.517.3001 (U.S. & Canada Only)
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Regards, Joe
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Not related but dont want to open a new thread: Can you tell me what the setting "use trimmed content in transitions" does?
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Plus, the ending of the first clip has been trimmed off a bit. "Most of the time."
The beginning of the second clip is "Usually" trimmed down a bit as well.
Sometimes neither clip is trimmed.But that's another story.
Without getting into the mechanics of it. The trimmed content is still available to transitions.
Transitions overlap the 2 video clips. From the center point where the the 2 videos meet on the timeline.
To a period of time before and after the clips meet.

In most cases the trimmed content contains some motion. A transition appears more fluid and is more pleasing on the eyes with that motion included.
That's not always the case.If a transition doesn't look quite right, you can right click it and try un-selecting "Use trimed content in transition" It may or may improve matters.

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Cheers... Rick :)
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