Callout glitch in Snagit 12 (and 11)

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  • Updated 5 years ago
See the attached image for an issue I keep experiencing with Snagit 12. I had the same issue in version 11 too. I do NOTHING other than left-clicking the image to use a callout (proper form shown in my number explanation items in the image) and I get the crazy looking mess shown in the image. It's like the pointer part of the callout extends WAY beyond the visible stage and is impossible to bring in. Sizing out the stage to lower magnification only makes the matter worse.

Bear in mind I had to erase some of the image for privacy reasons. The only glitch is the funky looking callout.

This has ruined many captures for me. Just an FYI.


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Techsmith Prof User

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Posted 5 years ago

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Logan S.

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Hey there,

Have you opened a ticket about this issue at all? If not, head over to support.techsmith.com to do so. Thanks!

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