Camtaisa Mac 3.0.5 keeps crashing while I edit

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  • Updated 2 years ago
I have a set of standard opening and closing branding titles that I apply to training videos.  The videos are recorded using Zoom (mp4) then added to a 'shell' project that has just the opening/closing titles.

I added a new mp4 this evening (immediately after upgrading to 3.0.5) that is ~90 minutes.  When i tried to 'cut/paste' my ending credits to the end of the video segment, Camtasia crashed.  This happened 4-5 times.  I rebooted, attempted again and have the same crash happen.

The crash seems to occur when I am dragging the titles to the proper location on the timeline as well as if I cut/paste them to the desired location.
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jeff.yentis

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Posted 2 years ago

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Paul Middlin, Employee

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Super awesome. 
We're going to need to have a peek at those crash dumps and maybe your project, if you'd be so kind? You're definitely uncovering a weird bug there.
Could you please open a Support ticket and tell them about this post? They can help you get the necessary files somewhere for us to look at.

http://support.techsmith.com
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jeff.yentis

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Example file uploaded to Jason L.  Crash reports were submitted using your crash tool last night.