Camtasia 2 for Mac running Catalina won't convert to .mov (for iMovie)

  • 1
  • Problem
  • Updated 1 month ago
Hi there!

Another post to add to yesterday's: I actually need to convert to .mov ti import into iMovie and cannot. If anyone knows the fix, please help! I really need to get this converted and get material out to student.

Many thanks in advance! Kind regards,
Sloan
:)
Photo of Sloan Lauinger

Sloan Lauinger

  • 7 Posts
  • 0 Reply Likes
  • frustrated AND hopeful!

Posted 1 month ago

  • 1
Photo of paulwilliamengle

paulwilliamengle

  • 420 Posts
  • 155 Reply Likes
Hi Sloan...are you trying to convert the .camproj file or the video file that you exported from the Camtasia project?  
Photo of Sloan Lauinger

Sloan Lauinger

  • 7 Posts
  • 0 Reply Likes
Hi Paul! Thank you so much for reaching back. Trying to convert the .camproj file. I recorded my screen using Camtasia and that's the file I'm trying to export/convert. I have adjusted (as noted somewhere) the "share > advanced export / frame rate (30) / dimensions (current)" and that route isn't working either. 
Photo of paulwilliamengle

paulwilliamengle

  • 420 Posts
  • 155 Reply Likes
Got it. So the issue you're encountering is an ability to complete exporting the file.

I don't doubt that something's going wrong, but to clarify:
When you choose the file path you want the video file to export to (e.g., if I want to export my project as an .mp4, I might choose the desktop as my output folder), does it not put any file there?  
Photo of Sloan Lauinger

Sloan Lauinger

  • 7 Posts
  • 0 Reply Likes
Correct to unable to complete exporting. Doesn't place on Desktop nor downloads. 
Photo of paulwilliamengle

paulwilliamengle

  • 420 Posts
  • 155 Reply Likes
In Camtasia 2, is there a media bin in which your original screen recording lives? You should be able to right-click on it and show the folder in which the screen recording file lives. 

I know in .trec screen recording files act as a container that holds the video file of your screen recording, along with cursor data and other metadata about your screen recording. 

I know in later versions of Camtasia, you can extract the video file from the screen recording file and bring that into iMovie.
Photo of Sloan Lauinger

Sloan Lauinger

  • 7 Posts
  • 0 Reply Likes
Just tried it again this morning and no dice. Really falling out of integrity delivering what I said I would :/ Does Camtasia/TechSmith have a direct line to support? I saw something that's M-F through phone call though there's no email contact I can see. 
Photo of paulwilliamengle

paulwilliamengle

  • 420 Posts
  • 155 Reply Likes
Hi Sloan, 

Try visiting here and clicking the "Contact Us" button to email Tech Support. TechSmith doesn't charge for tech support ticket, and you may want to do to see what options you have to get that screen recording exported into a file format you share with your learners. 

However, per Camtasia (Mac) version history, support for Camtasia 2 ended October 2019, so your results may vary. 

Honestly, I'm not sure what your situation is, but if it were me, I'd consider the following options: 

- if the screen recording you made in Camtasia 2 is not replaceable or not easy to replace, I would try downloading the Camtasia 2020 trial and seeing if you can import it in. If that works, and I think it will, you could export it (you'll have a "Made in Camtasia" watermark) to share with your learners. Assuming the export works, you could pay the upgrade price ($99 USD versus the $250 full price) to export without the watermark. 

- If the screen recording is replaceable and you need it right away but you're not looking to spend any extra money, I would look at using Quicktime to record your screen and iMovie to edit/export your screen recording. 

- you mentioned your students, you may qualify for complementary short-term access to Snagit/Video Review by visiting here.

I'm sorry I couldn't be more helpful. I wish you the best of luck.