Camtasia 2: when the cmproj files are exported the mp4 has zero bytes and won’t play on QuickTime.

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  • Updated 12 months ago
Nothing seems to be working. I think I have corrupted the file, although it does export but with no end result.
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kim watkins

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  • desperate

Posted 12 months ago

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Paul Middlin, Employee

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If the usual fixes of "reboot" and "don't run too many apps" fail you, this is a case for Tech Support.
https://support.techsmith.com
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kim watkins

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Thanks Paul. Joe from TechSupport helped me to solve the problem. The advice cam from an old post. https://support.techsmith.com/hc/en-us/articles/218165487-Camtasia-Mac-Zero-Byte-File-Exported