Camtasia 2018 crash - Edit Text on right-click menu.

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  • Problem
  • Updated 5 months ago
  • In Progress
Selected a new text annotation box, right-clicked it, selected "Edit Text".... BOOM. 
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russ

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Posted 5 months ago

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Leif, Employee

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Sad to say, you've hit the #1 crash on Camtasia Mac 2018.  I am implementing a fix as we speak.  It only happens when you are working on a project after you have previously closed a project. So the workaround in the meantime is to close Camtasia when you close a project and then reopen it.  You shouldn't have to do that, but for the moment, knowing this may save you some heartache.
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russ

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Ugggh. OK. I just had it happen again when I double-clicked a text box to set the text. Thanks for pointing out the workaround, I have about 2 hours of recording to edit today.
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Leif, Employee

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And thanks to all for submitting crash dumps. This is how we find the issues that are effecting users and get a chance to fix them.  You should be able to edit all you want as long as you don't close any open projects until you are done (or if you do close a project, then close Camtasia and start it up again).
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hutchib

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I hate paying to be a beta tester....
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Leif, Employee

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I'm sorry you feel that way.  As always, you are free to not send crash reports, but that doesn't help the community at large.  We do have beta testers and QA that exercise the application before we ever release it publicly.  But not every scenario and hardware setup can be tested. We're working hard to reduce the incidence of issues that our users run into, with increased automated testing but there can never be a guarantee that nothing will ever fail. And when it does, and it effects you, our user, we very much appreciate knowing about it so we can make our products more robust.
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hutchib

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Hey, it's OK Leif, it's just part of the process. I get it, I just wish there was another way, but I know it's impossible. You have done an excellent job and have worked hard. I appreciate all you've done. Thanks to all you do in advance....
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Leif, Employee

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Camtasia Mac 2018.0.1 is available for download now.  If you are experiencing, this issue, please update. Only 2 issues were fixed in this maintenance release, but we wanted to get it out quickly since a lot of users have been impacted.  Thanks for using Camtasia!