Camtasia 2018 DOES NOT INCLUDE ANY AUDIO ENHANCEMENTS that have been requested for years!

  • 11
  • Idea
  • Updated 4 months ago
For many years Camtasia users have been requesting audio features that are even found on free software and they have sent surveys, seen our posts on the support forums.  

They have gone backwards from previous versions.  WHY don't they listen to us?

Now, they want us to spend another $100 to UPGRADE to Camtasia 2018 and it doesn't include ANY audio enhancements.

Is anyone else also frustrated?  See some of the other forum posts for some of the features that we want.
Photo of ron

ron

  • 19 Posts
  • 17 Reply Likes
  • sad that Tech Smith doesn't care about the audio of their video editor

Posted 5 months ago

  • 11
Photo of rg

rg

  • 104 Posts
  • 55 Reply Likes
I agree.  Simple equalization and automatic crossfades would be the bottom line for me, along with restoring the ability to output MP3 audio files (with selectable sampling depth and data rate).
Photo of Vaughn Lauer

Vaughn Lauer

  • 11 Posts
  • 6 Reply Likes
Many of us, including me, have noted this as a concern and requested to have this component enhanced. I have owned Camtasia for many years and made many training videos. But the audio element remains the weakest point of this program. It remains equally frustrating to have to go elsewhere to adjust sound and then bring back into Camtasia the adjusted sound track. Really, just too many annoying steps. So, Camtasia owners, why not heed our requests and enhance the audio functions? I am seriously asking this question: Why is it not important to you to improve the audio features?
Photo of charles.ragucci

charles.ragucci

  • 32 Posts
  • 9 Reply Likes
I'm using a separate program altogether to record, enhance and export to mp3 for Camtasia. Its more work but the results are better. 
Photo of charles.ragucci

charles.ragucci

  • 32 Posts
  • 9 Reply Likes
Without good narration audio quality and or music audio quality the project is nothing in my humble opinion
(Edited)
Photo of rg

rg

  • 104 Posts
  • 55 Reply Likes
Next you'll be worried about image quality. ;-)
Photo of charles.ragucci

charles.ragucci

  • 32 Posts
  • 9 Reply Likes
Not yet I'll take care of that outside of Camtasia. I good with that for now.
(Edited)
Photo of Mal Reynolds

Mal Reynolds

  • 372 Posts
  • 243 Reply Likes
I'll add a "me also" to that. I run the narration through Audacity and do the compression / equalisation / normalisation there. However I always do it as a .wav rather than an .mp3. The first time I tried it as an .mp3 I found that the audio came back out of sync with the video. Not hugely, but enough to be a problem. When I exported from Audacity as a .wav I didn't have that problem so I've stuck with that format ever since.
Photo of plabrie

plabrie

  • 9 Posts
  • 2 Reply Likes
Perfectly agree, I use wav instead mp3
(Edited)
Photo of ron

ron

  • 19 Posts
  • 17 Reply Likes
Perhaps if we added votes to the audio update requests they would believe it is important to us.  The only "pro" vote is mine at the top.  What say you?
Photo of rg

rg

  • 104 Posts
  • 55 Reply Likes
I'm in.  Just voted.
Photo of Jess Wilkinson

Jess Wilkinson

  • 28 Posts
  • 9 Reply Likes
We've voted on this audio problem for years Ron. Time for a recall. Start a referendum with signatures. Oh, we don't have that option...
Photo of ron

ron

  • 19 Posts
  • 17 Reply Likes
Yup.  I wonder where all of the votes go.. I'm guessing the Russians have been playing with our camtasia audio request ballots.   -- They don't want to hear us!   :)
Photo of Mal Reynolds

Mal Reynolds

  • 372 Posts
  • 243 Reply Likes
I don't know whether I should actually say this, but...
I know that this issue isn't being ignored. I know of at least one person that they've contacted - quite recently - for sample projects which have audio issues.

So why haven't they said this here? I imagine it's because of the "rock / hard place" issue. I know from programs that I write that you can't always be sure how complex an issue will be, or what options are possible, or how long they will take until you start digging around in it and trying this and that.

So if they were to pop up in here and say "Hey. we've got people looking at this" then you know what will happen. Within two weeks there will be annoyed posts asking "where are our audio improvements??" On the other hand if they say nothing, then it's assumed that they're just ignoring it. I don't think there's an easy middle course on that.

Should audio have been addressed long ago? Sure. But you can't undo what has or hasn't been done in the past, just what's being done now and into the future.
Let me be clear that I'm not speaking on Techsmith's behalf, nor am I acting as apologist-in-chief. I have no insight into what they're doing or how long it will take. All I offer is the one objective fact that I know, which is that it's not being ignored. What individual users choose to make of or do with that fact is up to them.