Camtasia 2018 imported videos look "dull" compared to Camtastia 9

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I don't know a better way to put this, other than the videos look dull. I have been using Camtasia 9 for over a year, I record a video on my LG V20, I plug it into my computer via USB and I remove the file from the LG V20 to my computer. I can open Camtasia 9 and Camtasia 2018 side by side, and in 2018, the video just looks dull.

I even tried to create the video in 9, export it to 2018, and then it still looks worse in 2018.

Anyone have a similar issue?
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Mike-Mike

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Posted 4 weeks ago

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Naomi Skarzinski

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I checked and you are absolutely correct. I tested this on my Logitech 922, Camtasia 9 is sharp, clean, etc., in Camtasia 2018 the image is completely washed out. The gamma or gain is way off. I have to go into Adobe Premiere to adjust it. I thought I had the same problem with my DSLR but it shows fine in both Camtasia 9 and Camtasia 2018.  The Logitech 922 is a different story.  There is a difference between the two programs.  There must be something to do with which camera and which software is being used for the recording.

(Edited)
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Mike-Mike

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Thanks for confirming, I didnt see the ticket link until I submitted this comment, but I did put a ticket in:  #515766
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Naomi Skarzinski

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I thought I had put a ticket in but must have closed out of it by accident.
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Joe Morgan

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You Naomi, might get by if you use Logitech's software to adjust your cameras settings???

That's what I do.The 920 has a recorder as well. Yours only has Camera Adjustments. But the camera adjustments are identical.So whatever influences the dynamics. Would seem to be the same. I have a much larger window "Due to the recorder" to make my adjustments. The white balance is always off. I don't let the white balance auto adjust.It's always to cool.


If you haven't installed Camera Settings in the past.That's probably why you're having issues. You can get them here.
https://support.logitech.com/en_us/product/c922-pro-stream-webcam/downloads#
Once installed you can access them from Camtasia's toolbar settings.

There may be a large adjustment window through the software, like my recorder??? It would beat that tiny Camtasia window.
Here is a screen shot of my webcam and 2018 using my Nvidia drivers.


Thats shot with just the light coming in through my windows.A skylight to right is the main source of light.
Anyway,  the Suns low, beneath the skylight "its early sunrise" bright and diffused by thin to medium clouds. Point is, the webcam isn't washed out.
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Naomi Skarzinski

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Thanks Joe. I've got the settings set. I actually set them with each video.  However, I don't use Camtasia to record 1920 x 1080 video as the frame rate is not 30fps.  I normally use my DSLR for talking head videos. I'm using my webcam a little more but for full 1920 x 1080. I used the Windows 10 Camera recorder for responding to this post.  Which is why I believe it has more to do with which recording devise one is using.
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Joe Morgan

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Well, it's not the Carbonaro Effect.

Its probably your graphics card. "In a round about way" 
See this https://support.techsmith.com/hc/en-us/articles/360005120411-Camtasia-Windows-Video-Is-Washed-out-on...

However, they fail to mention using the Microsoft Basic Render Driver in the support article to get around the issue.
With my testing, The Microsoft Driver runs my graphics at around 50% of its efficiency .That is 50% lower levels than when running on the Nvidia driver.  Which is 50% better than not using it at all.The graphics card can contribute to smoother timeline playback as well.

Re-encodeing videos is an extra step and a waste of time.As far as I'm concerned.  I run a Nvidia graphics card and it works great for me.


You see, .trec recordings are not effected by this washed out effect. But apparently your webcam is.My Logitech 920 is not.I just tested it a moment ago. While using my graphics card for hardware acceleration.

When you switch to another Hardware Acceleration mode.The change won't take effect until after you close and restart Camtasia. SO save your project and restart.

Just to show you what it does other footage that isn't .trec Theses are comparisons I sent to Tech support during beta testing.I asked them about this issue a week or so ago.They still don't know when their going to fix it.

Arrggg



 



Regards,Joe
(Edited)
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Naomi Skarzinski

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Thanks Joe!
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Mike-Mike

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Here is a screen grab showing the difference.  tech support has asked me to upload a zip file of the project 

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Joe Morgan

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Have your tried using Software-only mode.

Or Microsoft Basic Render Driver?


You have to restart Camtasia after you change the setting.

As far as I'm concerned, their yanking your chain. This  issue dates back to the beta version of Camtasia 2018. Your project files won't change anything.

I'd love to here what they come up, especially if I'm wrong. But this ones walks like a duck.
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Mike-Mike

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They did tell me to use Handbrake to re-encode.  Which admittedly I do not understand the technical details, but makes no sense seeing as the exact same file works fine on Camtasia 9.

Your ideas do work, but cause another issue.  When using Software only or when using Microsoft Basic Render Driver, the video is no longer dull, i would even say it is more vivid than in 9.  However, at that point the software becomes unusable. With software only I got multiple freezes and "not responding" messages. i get less with Microsoft, but still not a pleasant experience.

I can just use 9, but i like some of the Outros added in 2018, and I can't seem to add them to 9
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Joe Morgan

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So, re-encoding a video turns it into a video that is compatible with Camtasia 2018. It "Simply put" changes  it's DNA.

HandBrake is popular because it does a very good job with most videos.

However, it can also change the contrast and brightness of a video at it's discretion. Which to me is not a good thing.
I was running tests on HandBrake with a video that was "To Dark Admittedly".  In the image below, you will see the liberties HandBrake took in lightning up my footage.

 

Naomi, who's participated in this thread. Commented in the another post where I posted my findings on this. That she preferred the look of the HandBrake Conversion because the details were better.
Well, I don't disagree. But conversion software should not be changing the look of your original  footage.
HandBrake compresses file sizes down as well.So theres less video information for the Camtasia Editor to work with.
This can lead to a lower quality finished product.
Rule number one in video editing is always work with original footage when possible.

To be fair to HandBrake I applied Color Correction in Premier Pro.Which has the proper tools to work with that footage.
I rendered a High Quality Mp4  and converted it with Handbrake. The conversion came out much better.



But it still lightened up the shadows just a bit.That's the problem when you compress video. What your doing is throwing away pixels that butt up next to each other of different colors, and blending them together into one color. Making for a smaller file size.

Less pixel information = Less file information= Smaller files=Downgraded Quality Videos for Editing Purposes.

HandBrake shave 50mb off the video. But now, Camtasia has 50mb less of color information to work with.
When it produces the final mp4.It will throw away more pixels.This never improve the final result, or has a  "Zero degradation effect".

It's mathematically impossible to beat this degradation.Unless you produce to a lossless format at 2 GB per minute or so.
Which is nearly impossible to share on any platform.   
 
4 months into Camtasia 2018 and this problem is still unresolved. This shouldn't be the case.