Camtasia 2018 is horrible

  • 1
  • Problem
  • Updated 11 months ago
I ́ve payed 99€ for an upgrade with to many bugs. I can ́t use it. Crossover effects do not work, program crashed while put in animated annotations. i went back to 9.1.
Photo of krein


  • 3 Posts
  • 1 Reply Like
  • frustrated

Posted 2 years ago

  • 1
Photo of Geekyg1rl


  • 16 Posts
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Hi Krein,

I'm sorry you're having a bad experience with Camtasia 2018. I too upgrade it and I personally love it. It sounds to me that what you are experiencing is hardware related rather than software related. There are a few system requirements that you need to meet in order to use Cam. 2018. I'll leave those below.


Camtasia 2018 System RequirementsCamtasia (Windows)
  • Microsoft Windows 7 SP1, Windows 8.1, and Windows 10 (Required: 64 Bit versions only). (Recommended: Windows 10)
  • 2.0 GHz CPU with dual-core processor minimum (Recommended: 2.8 Ghz 6th Generation Intel® CoreTM i5 Processor with 4 CPU Cores or better or equivalent or better AMD processor)
  • Integrated graphics is acceptable however 4K and/or 60 FPS media will perform best with discrete graphics cards
  • 4 GB RAM minimum (Recommended: 16 GB or more)
  • 2 GB of hard-disk space for program installation
  • Display dimensions of 1024x768 or greater
  • Microsoft .NET 4.6.0 or later version (included)
  • Dedicated Windows-compatible sound card, microphone, and speakers (Recommended)
  • Windows N requires the MediaFeature Pack for Windows N


Feature-specific requirements (Windows) ›

Camtasia (Mac)
  • Mac computer with an Intel® CoreTM i5 Processor with 4 CPU Cores (Recommended: 2.8 Ghz Intel® CoreTM i5 Processor with 4 CPU Cores or better)
  • MacOS 10.11 or later (Rendering is not supported on external USB monitors)
  • 4GB of RAM (Recommended: 8GB of RAM or greater)
  • 4GB of available disk space (minimum)
  • Powerpoint Import requires PowerPoint 2016 for Mac
  • Playback using the Smart Player is supported on Internet Explorer 11+, Microsoft Edge (Windows 10 Anniversary Update or later), latest version for  Chrome, Firefox, and Safari, iOS 11+, Android 5+ (Latest Chrome required)

Photo of krein


  • 3 Posts
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With the exception of the i5 my computer meet the requirements.
Photo of Glenn Hoeppner

Glenn Hoeppner, Employee

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Hi Krein,

If you're having issues we want to hear about them so we can track them down and fix them for you. Have you opened a ticket with our Technical Support at for any of these issues? We're normally able to respond to tickets within one business day.

Photo of krein


  • 3 Posts
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Since yesterday evening i ́ve opened 3 Tickets. one is solved.
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Morten Vestergaard

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Hi, I also upgraded to Camtasia 2018 for Mac and it's extremely slow. On crossfades between two clips the playhead just skips over and it is not shown. I have a brand new Intel Core i7 3.2 Ghz processor and 16 Gigabytes of RAM, so it should be way more than enough. I am really disappointed with it. It almost seems like the old Camtasia 3 is better.. Come on guys, you can do better than that. I can run Final Cut Pro in 4K with lots of effects etc. super smooth, so why can't Camtasia, a much smaller and simpler program, not keep up. I don't get it.
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  • 5 Posts
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Hi, having similar problems. Upgraded to Camtasia 2018 and found that general working on the timeline has slowed down. Trying to do detailed edits and the playhead gets quite jumpy... and the audio drops out a bit too. The fan on my Macbook hits top speed very quickly. Disappointing. Will be going back to Camtasia 3. I can only hope that the upgrade to 2019, when that happens, will sort these problems out.