Camtasia 2018 is horrible

  • 1
  • Problem
  • Updated 3 months ago
I ́ve payed 99€ for an upgrade with to many bugs. I can ́t use it. Crossover effects do not work, program crashed while put in animated annotations. i went back to 9.1.
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krein

  • 3 Posts
  • 1 Reply Like
  • frustrated

Posted 3 months ago

  • 1
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Geekyg1rl

  • 13 Posts
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Hi Krein,

I'm sorry you're having a bad experience with Camtasia 2018. I too upgrade it and I personally love it. It sounds to me that what you are experiencing is hardware related rather than software related. There are a few system requirements that you need to meet in order to use Cam. 2018. I'll leave those below.

Cheers

Camtasia 2018 System RequirementsCamtasia (Windows)
  • Microsoft Windows 7 SP1, Windows 8.1, and Windows 10 (Required: 64 Bit versions only). (Recommended: Windows 10)
  • 2.0 GHz CPU with dual-core processor minimum (Recommended: 2.8 Ghz 6th Generation Intel® CoreTM i5 Processor with 4 CPU Cores or better or equivalent or better AMD processor)
  • Integrated graphics is acceptable however 4K and/or 60 FPS media will perform best with discrete graphics cards
  • 4 GB RAM minimum (Recommended: 16 GB or more)
  • 2 GB of hard-disk space for program installation
  • Display dimensions of 1024x768 or greater
  • Microsoft .NET 4.6.0 or later version (included)
  • Dedicated Windows-compatible sound card, microphone, and speakers (Recommended)
  • Windows N requires the MediaFeature Pack for Windows N

 

Feature-specific requirements (Windows) ›



Camtasia (Mac)
  • Mac computer with an Intel® CoreTM i5 Processor with 4 CPU Cores (Recommended: 2.8 Ghz Intel® CoreTM i5 Processor with 4 CPU Cores or better)
  • MacOS 10.11 or later (Rendering is not supported on external USB monitors)
  • 4GB of RAM (Recommended: 8GB of RAM or greater)
  • 4GB of available disk space (minimum)
  • Powerpoint Import requires PowerPoint 2016 for Mac
  • Playback using the Smart Player is supported on Internet Explorer 11+, Microsoft Edge (Windows 10 Anniversary Update or later), latest version for  Chrome, Firefox, and Safari, iOS 11+, Android 5+ (Latest Chrome required)



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krein

  • 3 Posts
  • 1 Reply Like
With the exception of the i5 my computer meet the requirements.
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Glenn Hoeppner, Employee

  • 1754 Posts
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Hi Krein,

If you're having issues we want to hear about them so we can track them down and fix them for you. Have you opened a ticket with our Technical Support at https://support.techsmith.com for any of these issues? We're normally able to respond to tickets within one business day.

-Glenn
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krein

  • 3 Posts
  • 1 Reply Like
Since yesterday evening i ́ve opened 3 Tickets. one is solved.