Camtasia 2018 "The project file cannot be opened Make sure the file is a valid tscproj or camproj. I've tried previous advice.

  • 1
  • Problem
  • Updated 4 months ago
Camtasia 2018 After working on the project fine yesterday I keep getting the error message. The other projects are opening ok. I've tried previous advice, such as copying and converting to text and opening with Notepad, Wordpad and Libreoffice but the file was either blank or pages of hashtags. It was saved as as a tscproj.
Can anyone help?
Thanks
Lisa
Photo of Lisa Peterson

Lisa Peterson

  • 3 Posts
  • 0 Reply Likes

Posted 9 months ago

  • 1
Photo of Robert R.

Robert R., Online Community Admin

  • 1582 Posts
  • 481 Reply Likes
Official Response
Hi Lisa;
Sorry to hear that you're running into issues like this. In your case I recommend that you open a support ticket here at our Support site so our Agents can look into it to see if there is anything they might recover.
-Robert
Photo of Lisa Peterson

Lisa Peterson

  • 3 Posts
  • 0 Reply Likes
Thanks. I have just done that too
Photo of B.B

B.B

  • 1 Post
  • 0 Reply Likes

I have the same error message with Camtasia 2018.06 (Build 4019) when opening a project from collegues which use different network drives to store the data. With the older version of Camtasia, we would have a message that the path cannot be found. Then you would select the correct path. Now, Camtasia shows the error message "The project file cannont be opened. Make sure the file is a valid tscproj or camproj" when opening the camproj-file and opens a empty project. This error message is completely wrong. 

Workaround: Person A has to export the project on ZIP-File. Person B has to import the ZIP-File
https://feedback.techsmith.com/techsmith/topics/problem-with-loading-used-files-in-the-tscproj-file-...