Camtasia 2019.0.10 slows exponentially with each Marker I add

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  • Updated 3 months ago
I updated to Camtasia 2019.0.10 last week, and now I'm experiencing the following issue:
  • I recorded a ~23 minute audio clip using Voice Narration (~44MB).
  • Added it to its own track.
  • Added Markers for each line (so that I can review, say, 3 takes of a line, pick the best, and ripple delete the others).
  • The more Markers I add, the slower Camtasia responds when adding a Marker, zooming in and out, renaming a Marker, performing a Ripple Delete action, etc.)
  • From the time I click to place the Marker to the time I'm able to perform another action is ~32 seconds now, with ~100 Markers in the file.
The wasn't happening to this degree until the most recent update.

I have video track in the project as well, recorded using the Camtasia recorder, with <5 Markers on it.

Things I've already tried, with no change in result:
  • I've updated both my NVIDIA Quadro M2000M and Intel HD Graphics 530 cards to the latest available drivers (April 4, 2020).
  • Tested each of these Hardware Acceleration modes, with a reboot in between: NIVIDA card (recommended), NVIDIA card (legacy), Use software-only mode
  • Adjusted my Autosave time to 10 minutes, as suggested here
I opened a support ticket yesterday, but as it's the weekend I thought I'd post here as well, in hopes that someone else here may be experiencing the same issue and has found a solution or viable workaround.

This is costing me an enormous amount of time compared to my experience before the update.

Thanks in advance for any help here!
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victoria.studley

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  • frustrated and unproductive

Posted 3 months ago

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Mark W4CHL

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We noticed this too in our Windows laptop with 8GB memory and a older quad core Intel processor. In a newer quad core, with higher end graphics and 16GB memory, this doesn't happen. Suspect this is related more to memory allocation than anything else.

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victoria.studley

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I'm glad I'm not the only one, Mark!
I'm running on a Lenovo laptop with an Intel i7 4-core processor and  32GB memory. Should be more than sufficient, and yet there might be something else to this (for me, at least).
I can hear the machine working harder each time I zoom or perform any action in the timeline.
Thanks for confirming it's not just me. :)
(Edited)
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kayakman, Champion

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you can improve editor performance if you hide the marker track when not needed

also, if a saved project has a lot of markers, be sure that the marker track is hidden in the editor before opening the project; this can substantially improve project load times

I regularly work with projects that have 100 to 500 markers; I too see this issue
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victoria.studley

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Thanks, kayakman!
I'll definitely add this to my workflow when I'm not directly working with Markers.
Unfortunately, I do need them on for my audio editing, so for now it's a slow slog until this gets fixed.
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kayakman, Champion

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perhaps try using captions instead of markers; I've had excellent experience with doing so; using captions makes it fast and easy to navigate around the project
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kayakman, Champion

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perhaps some of this might be helpful ...

How To Use Captions As Project Mark Up Placeholders 2018-06-09
https://www.screencast.com/t/lT6wDXxdyFo