Camtasia 2020 will not record XSplit VCam camera source (Camtasia 2019 Does)

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  • Updated 13 hours ago
I just upgraded to Camtasia 2020 (from 2019). If I use the 2020 record screen app it does not show my XSpilt VCam or XSplitBroadcaster camera sources. This works in Camtasia 2019, but the camera sources do not even show up in 2020.

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Posted 2 months ago

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Photo of Robert R.

Robert R., Online Community Admin

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Official Response
Hi all;

We understand that this is happening and would like to note that Camtasia, current or past versions, does not officially support virtual cameras. That it used to work was not due to compatibility that we wrote into the Recorder, but rather due to a set of unknown circumstances. As it's not an officially supported method of camera capture there is little that Support can do to help in this situation. We do have this logged in our repository and have had a developer take a stab at it yet was unsuccessful in finding a working solution. Since it is logged we might eventually see the compatibility between virtual cameras like Xsplit, Logi Camera, or other virtual cameras improve, however we are still operating under the fact that USB/integrated webcams are the only officially supported webcameras at this time. If things change we'll be sure to update here, however, any change may be some time out (if a change is made at all).