Camtasia 3.0.4 on Mac OSSierra - today suddenly asked for activation, not acting right.

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  • Updated 2 years ago
Using Camtasia 3.0.4 on Mac OSSierra - today it suddenly asked for activation, after months of use. I successfully downloaded new version, found my account ("you are already registered" it said), but when I go to open a project, it flashes the "loading" graphic for a fraction of a second, but does no open anything. Why this odd behacior today, after months of use?
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Paul Messing, 1970

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  • frustrated, scared of losing work.

Posted 2 years ago

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Paul Middlin, Employee

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That's pretty strange indeed. I don't have any generic advice that I can dish out on this one- I think somebody in Tech Support is going to need to look at your machine to see if there are any crash dumps to examine, or what may have happened to your license file.
http://support.techsmith.com