Camtasia 3.1 + High Sierra - Video not capturing

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  • Updated 1 year ago
Running Camtasia 3.1 on High Sierra. Capture a web browser session (custom region) and the media shows up after the record but is blank. Attempting to export to MP4 causes a crash. Error Reporting screen filled out. Any thoughts on what's up?
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Mike Foley

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  • bummed

Posted 1 year ago

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Michael Anderson, Developer

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We haven't seen that internally with capturing on High Sierra, do you experience this with every capture or just that specific one?

If you have time, reaching out to our tech support (Which you can access here: https://support.techsmith.com/hc/en-us/categories/200174518-Camtasia-Mac-Technical-Issues ) will help us gather more information to figure out what's going on.

Thanks!