Camtasia 8.1 stopped working!!!

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  • Updated 8 months ago
Hi there. I spent about 7 hours editing a video I really would like to upload and during the editing process Camtasia crashes a number of times but this is normal usually it renders my projects and I can upload them. However today whenever the rendering process hits 40.8% it completely crashed and an error message comes up saying “Camtasia has stopped working” I honestly don’t know what to do. I tried rendering something else just to see if it renders and it does so I’m guessing it’s something to do with this certain project but I don’t want to star my again it took me all day to make it. Is there a way I can find where exactly the issue is and be able to render it????? Help needed urgently!!!
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Adam Amriche

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Posted 8 months ago

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Samarn Sumrith

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you have .mp4 file(s) in your project or not? if yes, it's may be don't compatible with Camtasia. So, you must render .mp4 file with handbrake or vidcoder to .mp4 again. In camtasia project, right mouse click on old file and choose update media and choose newfile that you rendered from handbrake or vidcoder. Then render your project again. you will no have problem.
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kayakman, Champion

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try this technique ...

How To Find And Fix Production Failures 2017-04-02
https://www.screencast.com/t/nc9g32KKqbHx

project may be corrupt at the 40.8% point on the timeline

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Joe Morgan

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At roughly 40.8%  down the timeline from the starting point. You may have a transition,Image,callout,etc.
In the project thats corrupted for any number of reasons.
Hopefully at that point in your video, what was added or off will be easy to distinguish from the rest.

You would need to experiment.See if you can remove the offending media.

If you get close to that 40% mark.Then select about 5% of the project in both directions.SO you're grabbing about 10% of the timeline.Right click and produce that selection.If it fails, you've found the right area.

Work on the same area until you've solved it.

Regards,Joe

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Adam Amriche

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Thanks for the reply dude! I have 4/5 images that have transitions in between and if memory serves one right at the end. I’ll try deleting it after work and see if that works! Thanks again I’ll keep you posted!
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Adam Amriche

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Shaman and kayakman I’ll try to do those techniques after work and see. Are you saying I can have render each mp4 Seperetely? That would take ages and also I have a mixture of .MP4 and .MOV
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Samarn Sumrith

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Are you saying I can have render each mp4 Seperetely? That would take ages and also I have a mixture of .MP4 and .MOV
yes, you can render mp4 and mov files separately. you can render .mov to .mp4 file. In my personally, I like to use Vidcoder to render mp4 file.


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Adam Amriche

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see it stops at 40.8 again. Something must be wrong??? I have a lot of files that I edited I can’t render them one by one and convert them it would take to long time. What could I do??
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Joe Morgan

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It may be easier to scrap the project and start over?

However, if theres corruption of the media. And you use it again.
You may find yourself in the same predicament. With a project that won't render.
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Joe Morgan

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It just hit me, this is Camtasia 8 which renders using the graphics card.

If Use GPU acceleration is checked under Options, which is under the tool tab.Try unchecking it.

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Joe Morgan

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Be sure to restart Camtasia after changing the setting.It won't change until you do.
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kayakman, Champion

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with the playhead at the 40.8% point on the timeline, with the timeline at ctl-shift-9 max zoom in, take a screenshot of the project, showing all tracks, and share the screenshot here

also, try to do a produce-selection-as from t=0 to about 38%; does that work?

also, same for 42% to end of project; does that work?

if those test productions work, that will confirm the probable corruption at about 40.8%

per my tutorial, you can fine-tune the selections to zero in  on the issue

also, try a selection from 38% to 42%; does that fail?

I once had a Camtasia 8 project that similarly failed to produce; at the fail point, there were 2 callouts that slightly overlapped; simply changing the length of one of the callouts fixed the problem; just takes trial & error testing
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Adam Amriche

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So after watching that video what I done to fix the problem is find out exactly where the error is and do the amount of time in seconds x 0.408 which gave me a number in seconds and then all I had to do was find that point exactly on the timeline and delete replace that clip and it worked. Now my video is on YouTube!! I want to thank everyone for taking their time to reply and help me out it’s much appreciated!!!
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kayakman, Champion

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glad you were able to get it fixed

and thanks for letting us know the outcome
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rg

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I did the following to resolve the same issue:
Try to keep the video to one format (e.g. all mp4s, if possible).
Store all of the resources in one folder on the same hard drive as the Camtasia production file (video and audio files in particular, but still images as well if possible).
Avoid having too many different sized video clips being resized on the timeline (e.g. several 1080 files resized to match 720 files).
Then:
Compute the total run time in seconds.
See how many seconds in the 40.8% failure is; remove the clip located on the timeline at that point; save the project; close Camtasia; open Camtasia and restore the clip.
Try un-checking GPU acceleration (per Joe M's post) and try again.
If producing the project still fails at the same location, follow Joe M's advice regarding producing just the offending section (bear in mind this is a fallback strategy, as the video quality will suffer slightly by being transcoded and then entered back into the timeline).