Camtasia 8.5 now supports AVCHD? and still doesn't import MTS

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Running Camtasia 8.5.1
just installed AC3Filter
rebooted

When I import video file from Sony video camera,
I keeping getting message from Camtasia: "missing AVCHD support"

What am I missing? 
thanks, 
- Andrew
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ahymers

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Posted 4 years ago

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Karl S

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MTS is listed as a supported type in the Import Media window for Windows v8.5.1 (Build 1962) - Feb 24 2015.

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Kelly Mullins, TechSmith Employee & Helper

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Hello,

Support for AVCHD MTS and MT2S files was added to Camtasia Studio as of version 8.4.

However, there is a process you need to go through which is documented here:
https://techsmith.zendesk.com/entries/59413418

Let us know if you need more information after you have gone through the support process.


Kelly
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TechSmith
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dbmaxvalue

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This isn't helpful. Please explain how to get Camtasia to import MTS. I installed the codec or whatever it is called, and it didn't work.
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ahymers

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Hi. Thanks for your reply .

Does "support" mean that I can expect Camtasia to actually open an MTS file, and then allow me to produce a video?

That still isn't happening, although I installed SONY Vegas Studio and AC3filter. I borrowed my buddy's SONY camera to shoot the footage in question, and so I don't have access to any other software.

Just as before, Camtasia can "see" the *.MTS files in the "open" dialog box, but it still returns the same "missing AVCHD message" after I press the "open" button. 

Is there anything I need to configure from AC3filter, or maybe there's a CODEC I can install?

Thanks,
- Andrew Hymers
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techsmith

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I am currently evaluating Camtasia Version 8.5. I have a Cannon Vixia HF21 which creates MTS files. I don't find any Canon supplied software to make the MTS files importable. The only way that I can find to use those files in Camtasia is to convert them to AVI or MOV format by using the AVS video converter. This is a slow process and I don't consider it to be "supporting" MTS files. If I buy the full version will the MTS files be directly useable?
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lipomail

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Hello all,

I guess I have the same question. I have the software from Sony installed, and I even installed some other codex, but the only thing I see is the video in the "open" dialog. After selecting any of those MTS files, I get the same message, directing me to the page indicated by others above, that does not really say much.

Camtasia Version 8.5.2 (built 1999) 
Windows 8.1 64 bit Intel Core i7-3630QM - 16 Gb RAM

Thank you for your help.
Carlos
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Mike Tunick

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right   same here  I have installed Edius Neo Pro editing software which has no problem with .mts. so why does Camtasia have a problem with it??? 
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Mike Tunick

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Camtasia is almost worthless unless it's capable of editing a .mts file. Yes great for screen captures but seems really silly to have to convert your footage first.
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cblack

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I was able to import by downloading the codec but when I make edits, Camtasia makes the audio go wonky. It still is fine when I produce it but it makes it extremely hard to edit. Anyone got some workarounds for that?
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Nemus Amaranthi

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Hi there!

I have version 8.5 and was excited to try out the AVCHD compatability. I updated the codecs from my Panasonic Lumix FZ200 Leica camera and then added the .MTS files into the clip bin.

I added the short clips (<60 seconds each) one at a time and noticed that the playback in editing was stuttery. I had this issue with 8.1, but this was due to a poor graphics card and it was low end 2GB RAM laptop. Once I installed the same version on my HP 8GB with AMD A8 Radeon R5 with quad cores and there were no stutters in editing. I will also add that the stuttering is only an issue during editing - once the video is rendered, it's all sweet. :)

So here I am with the latest version, 8.5, on the same high end laptop, but the AVCHD .MTS files (recorded as AVCHD progressive in 1920x1080) are stuttery in editing, but fine in playback.

Is there any way (without reducing the resolution or converting the quality to normal mp4) to improve the playback in editing?

As I have already mentioned, it doesn't affect the end result, it would just be more convenient to have a clean stream during the editing process.

Thanks in advance for replies.
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nick hicks

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please can some one help me - I am now so exasperated with this whole business of MTS files and AVCHD incompatibility.

I have a sony HDR PJ530E. 

I can transfer MTS files direct into camtasia on one PC ( with the latest version) and yet when I try the same thing on another PC with the latest camtasia it says that I do not have the AVCHD compatibility. I have connected the second non functioning PC  to the Sony camera and it says it has downloaded the software.  The real problem is that the second PC is far more powerful and is ideally suited to editing yet this is the one with the AVCHD incompatibility. I have tired using handbrake to convert to MP4 first but there are sound issues.

What can I do ?

Many thanks for any help

Nick  
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EngineEar .

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Camtasia is taking great liberties by saying they "support" AVCHD files.  As far as I can see, they "support" this by making the end user convert it to another file type or deal with audio issues during editing.  That isn't "Support".  Camtasia is useless for me.  Moving on to someone else.
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Paul Andrew

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I'm using Camtasia 8.6.0. I've downloaded all of the tools recommended in the famous "Importing AVCHD (MTS, M2TS)" article and Camtasia simply continues to tell me that my system is missing components DirectShow needs to decode AVCHD files. They don't really support MTS files at all. I did find Sony PlayMemories Home which allows me to convert the MTS files to MP4 files and then I can use them in Camtasia. Solved!
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Brent Hillyer

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Hey Everyone Who Has This Same Problem and Didn't Find The Linked Article in the Error Message Helpful,
AC3Filter is a safe program. Make sure of two things. 1) During install be sure to check the boxes for the 32 bit version of the drivers too. The 64bit does not seem to be recognized by Camtasia, even on a 64bit system. 2) Do not click on any of the additional 'Free PUP Software' offers. This is like any other freeware that includes this 'service' to try to make some money.

You may also want to run a virus scan and delete the OpenCandy service and reboot. It's pretty common with freeware, but this helps Camtasia work with .MTS and doesn't require any camera-specific software.

Good Luck Everyone,
Brent Hillyer
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Paul Andrew

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Hi Brent, this worked and Camtasia can now open MTS files for me, thanks for the advice. However, I wasn't very impressed with the Win32/CandyOpen malware that was installed. Fortunately Windows Defender quarantined it immediately for me. Details about Windows Defender are here: https://www.microsoft.com/en-us/security/pc-security/windows-defender.aspx

Paul 

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Brent Hillyer

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Paul,

Sorry about that software. Tried to warn everyone about it first. A lot of freeware use the OpenCandy install scanner software to offer PUP as a revenue generator. It's more a privacy thing, than any sort of infection (tAdware level worry) and most AV software gets rid of it pretty quickly. I was pretty surprised at how many companies includes it with their installer. Take a look at the list on it's Wikipedia page. Yikes!
Foxit Reader, ImgBurn, The Freemake products, and CutePDF are just a few examples.

Here is some more information about it:
https://www.sophos.com/en-us/threat-c...
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Tom

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I am frustrated!  I have had CS for several years now and use it regularly.  I just started to try to use it with AVCHD (MTS) files from a Lumix.  The person who took the original movies did not think to check if it was going to work in Camtasia.  Now I have MTS files that are "recognized" by CS but even after I install the software from the camera and the AC3filter I get the same message that the computer doesn't have the correct resources for DirectX to open the file.  I have used XMedia-Recode to convert the files to MP4, but I get more pixilation in the movie image.

This is NOT true support for this format.  If CS/Techsmith truly supported MTS files they would just import.
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Joe Morgan

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Try converting them to AVI.
MP4 is a highly compressed format that degrades image quality in most cases.

Regards, Joe
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Eric Salerno

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For what it's worth, when I ran into this problem today (someone handed over MTS files, and I don't even know what their source is), I tried the AS3 filter tool, but couldn't get it to work.  It's FAR from ideal, but I used HandBrake (for the first time) to convert the files.  Here are the settings I used that seem to work fairly well:
Tools | Options: Output Files - MP4 File Extension: select "Always use MP4"
Filters Tab: Detelecine: Default.  Decomb: Decomb / Default.  Denoise: Off.
Video Tab: Frame Rate: Same as source / Constant Framerate.  Quality: Constant, 15RF.
Optimise Video: Slide to "Slower"

(select a new destination and set the file extension to .mp4)