I have never been able to use Camtasia to record all or part of the screen. The process of recording seems to work BUT, as soon as I stop, say after just 30 seconds, the preview window appears and there it just fails!! All I get when I try to replay is 'Not Responding' on the top bar.
It seems I'm not alone. I've attempted to use compatibility mode but still it doesn't work!
My Windows 10 is up to date.
Thus far, purchasing Camtasia has been a complete waste of money!!
My computer is just a bog standard Intel i7 processor with no other bells and whistles!
I searched for this 'Not responding' issue and it seems many are experiencing the same, there are even some Youtube videos explaining how to overcome the issue! I tried a few of the suggestions with no success.
Apologies, I only just noticed your reply - I will raise a support ticket later and see how it goes :)
I took a couple of hours off work today and decided to spend some time investigating the problem I'm having with recording and then Preview not responding.
I don't have any speakers attached to my PC as I use a set of bluetooth headphones. Today I removed the USB bluetooth dongle and set the default audio device to speakers. I didn't have a set of headphones to attach but I made progress in that I was able to record a screen selection and Preview didn't freeze. I only recorded about 20 seconds but playback seemed to work.
I then reconnected my bluetooth dongle, paired my headphones and played back the recording. All fine except no audio.
So, Is it necessary to have speakers attached in order to record audio? Is it possible to use Camtasia and record with bluetooth headphones as the default playback device?
Any advice would be appreciated.
It sounds as if Camtasia needs to be told which source to record from.
However, I have had a strange issue that was never "resolved". When trying to capture a webinar voices had an abnormal amount of treble unless my cheap headsets were plugged in. Many suggestions no solution. Still, sound was recorded whether the headset was plugged in or not.
For your voice try clicking the small arrow next to "Audio on".
Check out this thread https://feedback.techsmith.com/techsmith/topics/which-audio-input-should-i-select-for-recording I have to leave for the evening so don't have time to research further. Besides, I may be completely wrong. Hopefully, the true experts will chime in. However, many seem to have stopped responding to CS8 questions.