Camtasia 8.6 crashes everytime I share to Vimeo

  • 3
  • Question
  • Updated 4 months ago
After editing videos our company produces and shares the videos to our Vimeo page directly through Camtasia. This worked perfectly for the first couple of weeks, now every time I try to produce and share to Vimeo, Camtasia crashes. I produce it, save to my computer and upload it to Vimeo just fine, but this just adds more unneeded steps to the process.
Photo of Legacy Farmers

Legacy Farmers

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 4 years ago

  • 3
Photo of Canary Systems

Canary Systems

  • 1 Post
  • 1 Reply Like
Same here. I had talked to TechSmith support last year about it (uh, 4-5 months ago), they said they are aware of the issue and are working on it, but so far, it hasn't improved.
Photo of john

john

  • 1 Post
  • 0 Reply Likes
Yep, same here.
Photo of douglas.whitehill

douglas.whitehill

  • 13 Posts
  • 0 Reply Likes
Add one more to the "crash on Vimeo upload" club.  Contacted support, was sent a "boiler-plate" email with an updated vimeoapi.dll file attached and instructions for a small Registry edit.  Didn't help.  When I recontacted them, they sent me the exact same "quick fix" email... hmmm.  After I brought this to their attention, I was then asked to do a process monitor whilst Camtasia was running... but then they closed my ticket (YIKES) before I even had a chance to do this... This all after I provided Techsmith with a good bit of info on software behavior.  CS v8.6, Win10, no other issues with any other apps or software.  Wow... sounds like they know, but aren't willing to listen.  Hope Techsmith gets this one figured out.  I have also moved back to other video editors and manual uploads.  I am about ready to purge v8.6 and scrub Registry, and install previous CS version.
Photo of francine.dufour.jones

francine.dufour.jones

  • 1 Post
  • 0 Reply Likes
I have the exact same problem. I have a ticket in. Has anyone seen a fix?
Photo of Hugh Heinsohn

Hugh Heinsohn

  • 2 Posts
  • 0 Reply Likes
Same here - Has anyone seen a fix for this short of upgrading to Camtasia 9.x? 
Photo of ATMeyer Consultants

ATMeyer Consultants

  • 46 Posts
  • 25 Reply Likes
Same here and it so apparently it isn't fixed yet for version 9.1.  I save it as a MP4 file and upload it seperately at this time.
Photo of Mike Song

Mike Song

  • 8 Posts
  • 0 Reply Likes
This is still happening to me.  Has anyone found a fix?  This is a pain in the butt.
Photo of Mike Song

Mike Song

  • 8 Posts
  • 0 Reply Likes
Could this be related to the fact that I store my camtasia files in SharePoint?  does the file have to be in My Documents area to work right?
Photo of Rick Stone

Rick Stone

  • 6427 Posts
  • 3053 Reply Likes
Personally, I'm doubtful that would make much of a difference. But who knows? Have you tried it that way?
Photo of Joe Morgan

Joe Morgan

  • 8234 Posts
  • 4434 Reply Likes
What version of Camtasia are you using Mike?