Camtasia 8 & 9 Refund

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Hello Camtasia Community, 

I needed Camtasia to work professionally and the program has glitched out horribly. Camtasia 8 UI was going black every time I inserted a video or exported it and was forced to re-open the program every time. I decided to upgrade to Camtasia 9, the program was even worse. The audio would not render properly, even in playback. The visuals were horrible even in 1080 HD. The UI was also glitching out and would not function properly. Any video that was added would skip and break the program. 

I have a custom build gaming PC with a GTX1060 graphics card. I also make music for a living so this is certainly not on my end. I decided to purchase Adobe Premiere Pro CC and it went above and beyond my expectations. I would like a refund for Camtasia 9 and possibly Camtasia 8. For those reading this, I would not condone any purchase from this company. You will not get your moneys worth as if you were buying from Adobe for only $20 a month. 

For employees reading this, you have truly let me down. I had high expectations that you would pull through and your engineers would shine. I now see that this whole company is a simple scam where nothing useful is produced and users are lured into thinking they can produce High Quality videos when it's just a unsuccessful ripoff of Adobe with simple non-functioning UI. 

I started Camtasia when I wanted to be a YouTuber and I saw Camtasia had the feature where you can record your face and screen at the same time. I supported the company by spending my money, I could have just ripped you off like everyone else. For those wanting to be a YouTuber, do not use this. Buy a camera with a Micro SD and use Adobe for editing. Camtasia will not assist you. Thanks for the years, I hope I can got all my money back or I will continue to post my experience everywhere. 

Regards, 

      Kyle Allen Music
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Kyle Allen Music

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  • Betrayed, Let Down, Ripped Off, Scammed

Posted 3 years ago

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Timbre4, Champion

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As the British like to say, bollocks. I have hundreds of Camtasia produced videos on YouTube. I've had nearly 15 years of success using Techsmith products .
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Mike Shaw

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Likewise.  Maybe your Gaming computer should be used just for playing games.  As for using Adobe ... hard luck.  I use Media Composer  - or Edius for quick video edits - and while Camtasia matches neither, it certainly can handle Tutorial edits very well indeed on my non-gaming computer.
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Kyle Allen Music

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My computer is used for creating professional music, videos and the luxury of gaming. I needed a software that would meet my expectations and Camtasia did not. I have already learned Adobe's product and expect a refund from Camtasia shortly. 
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Kyle Allen Music

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Thank you Timbre4 for the comment. I wish I had the luck you did with Camtasia however; I have found it does not get the job done for professional quality video editing. I will be asking for a refund tomorrow. 
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xlwithus

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Understand your frustrations Kyle...but please don't be so negative. Many of the top marketers in the world use and recommend this product and I have myself have used this product without issue countless times over the past few years and the performance has always been impressive. I'm so grateful for what Camtasia has helped me accomplish that if it glitches out now, I won't mind one bit. There must be some rational explanation for your issues. Camtasia is a rock-solid, high-quality program and few would argue with this. Try installing itunes...and running Camtasia again. Did you go through their trouble shooting guide? 
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Kyle Allen Music

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Yes sir, I meet all of the hardware and software requirements. I also looked through the trouble shooting guide and I found it would not help me. I hope they can refund me and get this over with. 
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Rick Stone

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I have to agree with Timbre4. I too have been using TechSmith products quite successfully for roughly the same amount of time.

I'm wondering if this is boiling down to simple expectations. Unrealistic expectations. Some will likely try to skewer me for this comment, but it's simply my own viewpoint. Camtasia was never created from the onset to compete with things like Adobe Premiere Pro or Sony Vegas. The fact that these tools are used as the benchmark when making comparisons is amusing to me.

I've always found that Camtasia does what it was designed to do quite well. And the simple fact is, it was designed to record your screen activity and easily produce a video of it. It was never designed to produce complete movies to be played in theaters across the world.

Now the simple fact that so many try to use it for editing and producing movies is really a testament to its simplicity and ease of use. I honestly wish you the best of luck in coming to terms with Adobe Premiere Pro in anything remotely close to the time it takes you to become effective using Camtasia. Heck, it will likely take you longer with Premiere Pro just to figure out what preset you want to use to begin a project than it would to learn some cool stuff in Camtasia! Talk about a bewildering array to choose from.

My bottom line answer to anyone would be this. Do you have video from a camera that you want to edit and produce to a variety of formats? Then Camtasia may not be your tool. Certainly give it a try. After all, that's what the evaluation period is for. But don't be surprised if it doesn't work as well as you had hoped.

But if your goal is to record your screen activity and share it with the world? By all means, Camtasia totally rocks for that purpose. I work with Adobe Captivate as well. It can operate similar to Camtasia. But even in Adobe forums, when I hear someone is wanting to record videos I heartily advise them to drop Captivate like a rock and go for Camtasia because they will be so much happier with the ease of working with that type of content.

Just my own $.02 worth. (which isn't much these days when adjusted for value)

Happy New Year all... Rick :)
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Frank

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I concur with Rick. You cannot possibly compare Adobe Premiere or other advanced video editing software to Camtasia, which is mainly focused on presentations based on screen recordings. I too have used Camtasia to produce many youtube videos and it just works great.

However, for specific editing tasks, effects etc, I use Cyberlink PowerDirector, which I recommend to both beginners and (semi-)professionals. Clips produced there can be easily imported to Camtasia to finish any professional looking presentation.

Just keep in mind that no software is perfect, including hardware drivers, which can be a real problem. Eg. the latest drivers are not always the right choice. In my case I had to go back a version to have everything going smoothly on my system and it took me a while to figure it all out.

Working with graphics and audio often means you need to keep tuning your system with combinations of hardware and software until you have a good running workstation.

Camtasia like other software is tested for different hardware configurations and operating systems, but they cannot possibly cover every possible configuration, meaning some people will have problems on their system. That's what customer service is for and the makers will be glad to find solutions for problems they themselves have not encountered.

So don't expect software to always work out of the box. It is unrealistic and it doesn't do justice to the efforts made by the programmers to create this great, easy to use video presentation software.
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Kyle Allen Music

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Thanks for your comments, sir. I have already learned all of the mechanics of adobe's product in a fraction of the time I learned Camtasia. I suppose easy to use doesn't always mean top notch quality. I hope they will refund me tomorrow so I can move on from Tech Smith. 
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Timbre4, Champion

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Thanks Rick, I think you have articulated this very well. When I have a heavy duty HD camera project that's going to be Sony Vegas in most cases . My work videos are primarily screen driven and perfect for the Camtasia toolbox. Your observation about Adobe Premiere is spot on; very steep learning curve.
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Kyle Allen Music

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I have found Adobe much more efficient and easier to use. It also feels professional because I can control every aspect of my film. Camtasia is not a good product for creating high quality films. 
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Kyle Allen Music

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Thanks for your comments everyone. I have used camtasia for many years and it did the trick. Recently, everything has been glitching out so I updated and it did not fix the problem. I suppose I have purchased Camtasia for the wrong purpose. I was in the same boat as all of you. I appreciated the company and found the product useful. As soon as I tried taking my content to the next level, the program started glitching, my music would skip, the quality would suffer and it all was horrible. 

As soon as I switched to an industry standard video editing software, it all worked fine. This means it's not something I'm doing wrong. We all have different experiences, mine was a bad one. Hopefully they will refund me and fix their problems in the future. 

~Kyle Allen Music
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Mike Shaw

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Although it works in a similar way, I don't see Camtasia as a Video Editor in the same genre (or league even) as an editor dedicated to making videos such as Edius or Vegas or FCP for example (notice I don't include Adobe ... a company I avoid like the plague ... just don't get me started on that one!).   I see Camtasia as a Tutorial authoring tool, and as such, it works very well.  For me anyway.   Of course the features are different:  Camtasia as a video editor?  No more so than PowerPoint is a video neditor. It is a dedicated tutorial type authoring programme.  Yes, one can capture the screen and then edit it in almost any video editor - but few have the 'tutorial' type assets of Camtasia: equally, Camtasia's timeline is a bit quirky (to say the least!) compared with a video editor's timeline and, coming from a video editing background, takes a bit of getting used to. But the raison d'etre is totally different, so why should it be the same.   Horses for courses.  Although I could create tutorials just as easily with a video editor - and have done,   to be honest I find it easier to get a smooth result with Camtasia - and leave the video editors for making videos.   It's interesting that you have used Camtasia - earlier versions, obviously - without problem (more or less I guess).  The latest version is different in many respects - they do say it has been redesigned from the bottom up (or is it top down?), and I have to admit, I am still finding my way round it.   Each to his own:  I'm intrigued though by what you call 'industry standard video editing software' - by which I presume you mean Adobe.  It isn't the standard: it is more likely to be the biggest selling.  The industry standard is Media Composer - that's what the filming industry tends to use. Nothing can touch it.
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Timbre4, Champion

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Odd isn't it? Worked before but now something is suddenly amiss? There is no way that Adobe Premiere is faster or easier than Camtasia, the sheer volume of options belies this statement. Struggled with it in the past. I avoid that company as much as I can.
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Kyle Allen Music

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You believe that, Timbre4. Go ahead and try both programs and edit more than just a screenshare and voice. I'm trying to edit films, movies and professional entertainment. Camtasia cannot render the timeline quick enough even with the equipment I have. Unless you've tried both, your points are invalid. 
(Edited)
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Kyle Allen Music

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Mike, I would love to have Media Composer. I have used Avid for many years especially to compose my music with Sibelius. I regret buying camtasia expecting something like that. 
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Mike Shaw

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Why are you confusing Camtasia with a video editor - any - that is specifically designed to edit movies and the like?  Camtasia is a tool designed specifically for authoring tutorials and instructional videos and is tailored for that purpose, not for making 'professional entertainment' movies of the genre you're suggesting.  I have Media Composer.  I use both.  But each for its own purpose.  It's a bit like trying to use a chisel as a srewdriver.  Yes, you can do that, but not what a chisel was designed for ... Camtasia was not designed to make entertainment movies. It was designed to create tutorials ... and now I'm repeating myself. Bah! Enough!


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Rick Stone

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You are trying to edit films, movies and professional entertainment so you selected a screen recording application? Uhhh, why?

Personally, I use both applications. And as I said earlier, just getting a project started in Premiere Pro results in massive confusion just trying to figure out what the heck "preset" you should use.



By the time you manage to sort that, you could already be well on your way to working on a real project in Camtasia. I'd challenge anyone to give that a test and see how well they fare.

It seems to me that you decided to purchase a Honda CRV and you are annoyed that it doesn't have the towing capacity of a Dodge RAM with a special trailer package added in.

Cheers... Rick :)
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Kyle Allen Music

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I see this turned into a roasting fest. Thanks for making it clear to me, once again, that I have purchased the wrong program for the wrong purposes. Adobe is proving to be very useful and I'm almost finished editing my animated music video. I will contact Tech Smith and get a refund tomorrow. Good day sirs. 
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Mike Shaw

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Yes. You purchased an authoring programme to make animated (?) videos.  And you blame the authoring programme creators for your mistake. So not a roasting fest so  much as an advisory.  Incidentally, for animations why not try an animating programme, like Blender, iClone  and other animators of that ilk?  Perhaps you didn't mean 'animation' in the cartoon sense.  Ah well.  You should get your money back OK, but do 'look before you leap'.  They do offer a trial for you to try out.
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Kyle Allen Music

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First off, the program was faulty. The UI was in fact breaking and the music was skipping. This was not my fault and I'm very familiar with camtasias mechanics . As far as the animation goes, I hire professional animators and place the rendered clips into the editor. I am not using the program for 3D or 2D animation... Again, I will not be using Camtasia any longer. I will contact them tomorrow. Thank you. 
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Joe Morgan

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Hello there Kyle Allen Music,

first off, I see two long term forum members that have responded several times. It happens when they read any negativity pointed towards TechSmith. Everybody’s entitled to their opinion. So are you.

Rick and Timbre4 jump at the chance to defend TechSmith. They can’t seem to help themselves. The louder someone complains, the louder they retaliate/respond. I’ve been a member of this forum for quite some time. I would call the barrage of responses you have received.... Predictable.

I work with a wide variety of video editing programs. That’s why I am comfortable saying that most video editing programs can/ will, run circles around Camtasia.

However, when it comes to screen recording, and the editing of those recordings. It’s my opinion that Camtasia does that very well in most cases. I use Camtasia to record my screen and create tutorials.It's a great program for that.

 If you are importing media from a lot of different sources. That can create a lot of problems for a lot of reasons. that's not the case for most video editing programs but it certainly is for Camtasia.You could jump through hoops, reformat all of your incompatible media to be compatible with Camtasia. But to me, that’s an incredible waste of time and effort. Not to mention the old saying, Time Is Money.

Adobe makes a first-class inexpensive video editing program. It’s called Premier Elements. Premier Elements 15 was released two or three months ago. It has more bells and whistles then the average person will ever need or utilize. I don’t know where you’re located. Here in the States you can pick up both Premier Elements 15 and Photoshop Elements 15 at the same time for between US$80-US$100 from Amazon. I recommend getting both if you do not already have photo editing capabilities.It usually costs US$60 to US$80 for just one program.

Regards and good luck, Joe

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Timbre4, Champion

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Thanks for recognizing (although mischaracterizing) efforts made in this forum, Joe. 

Everyone is entitled to their opinion, however the over the top language used in this 'manifesto' is what put the author on the defensive and not just with Rick or myself:

"For those reading this, I would not condone any purchase from this company."

"For employees reading this, you have truly let me down. I had high expectations that you would pull through and your engineers would shine. I now see that this whole company is a simple scam where nothing useful is produced and users are lured into thinking they can produce High Quality videos when it's just a unsuccessful rip-off of Adobe with simple non-functioning UI."

"I supported the company by spending my money, I could have just ripped you off like everyone else. For those wanting to be a YouTuber, do not use this. Camtasia will not assist you. Thanks for the years, I hope I can got all my money back or I will continue to post my experience everywhere."

Granted the program is not suited to everyone's purposes, there are alternatives as you and others have pointed out. The OP has moved on to something else, but still needs to make this posting denigrating not only the company but the actual employees?

You're defending some needlessly caustic comments that you know are unfounded based on all of our collective experience with the program, including your own. If you think comments like these should go unaddressed, then we'll just have to disagree. 

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Joe Morgan

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Thanks for proving my point Timbre4. I find you're inability to let this go unbecoming of a Champion.
 Rick likes your response and it only took both of you less than 30 minuets to respond. 
You guys really are predictable and as narcissistic as Trump.
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Timbre4, Champion

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I accept your apology.
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Wizbang_fl

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@ Timbre4 I understand what you were saying.  It's just not appropriate for the original author to call for a "death sentence" for a piece of software and the developers simply because they failed to research a product.  The original author was attempting to use the forum as a means to an end for him to obtain a refund of his software purchase.  Quite honestly I have made very nice video's with Camtasia and other tools to gain format parity when the final video is generated.   Are they movie theater quality.... No.   Are they professional quality.... Yep.  A number of training and development presentations I have made were produced using Camtasia and Snag-It. I've even cleaned up other's content using Camtasia to the point the original author was amazed it was made with the original source.  It's all about leveraging the strengths of a product.
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Timbre4, Champion

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Thank you, it's nice to be understood.
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mail

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What concerns me as a long-time Camtasia user (since version 3 on numerous Windows system), is not that Kyle Allen Music has some system incompatibility that keeps him from using it.  Many thousands of us don't have those system conflicts and think the product is excellent.

What IS troubling is that Kyle Allen Music didn't make his point once and just start using products he likes. No problem with that. But he went on and on and on in a rather spiteful manner. Others fed the beast. I reject that.

I have been a Techsmith customer long enough to know the tone on on this forum has turned nasty in fairly recent times. Previously, it was a place where you could share problems and techniques in a positive and helpful way.  Now,  we are experiencing the dark side in far too many cases.

Can I suggest we go back to the old way? We had light then, not heat, and it was a better, more helpful place to visit.
 
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Joe Morgan

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Yeah , when "Champions" and other long term members of this forum attack posters who are angry and upset.
Things go downhill in a hurry. The language was over the top in the initial post from Kyle Allen Music. There's no disputing that.
But I also understand frustration and that's how language gets out of control."Fair or Not"

There are some people that will stoop to the same level to defend TechSmith and they do it every time they read a similar post.
I've spoken out against it and have been attacked for saying so as well.I've also been the guy that's mad about Camtasia crashes costing me hours of my wasted time.My reaction's could have been better.

Rick is here in full attack mode even though he called for better Forum Etiquette a year or so ago.https://feedback.techsmith.com/techsmith/topics/forum-etiquette
Read it yourself, he says he feels there should be ZERO tolerance for personal attacks in this forum.Yet he is ones who attacks. He even attacked me in the very same thread.I make people mad by understanding where people complaining are coming from and standing up for them.  Oh well,

Thanks for your feed back mail

Regards,Joe
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Timbre4, Champion

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You have wonderful tutorials and you help a lot of people with your time; you know the programs very well, I will give you your due.There any number of posts I read and skip, knowing which ones  you will almost surely respond to and get the glory.

The programs are not without issues, we all have our own list of complaints. These appear all the time and most issues are presented using reasonable language. Some are procedural (where tips help) and others are code flaws that have to be examined for potential cures. I don't believe I've ever said anything untoward in these instances.

However, I do subscribe to the definition of 'champion' below and do take it seriously. Nowhere does it mention 'turning a blind eye'. When I see such over-the-top, unfounded language as you admit exists in the original post here, I'm not going to let it go unchallenged, because THAT creates an unfair impression of the company and the people. I will continue to comment as such where I feel it's warranted.



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Joe Morgan

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I give you credit Timbre, your attitude has improved over time.

You've always been a relatively stealth attacker anyway. You rarely throw the stones yourself, but you don't mind hitting the like button showing your approval when others do.
 
Regards,Joe
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Kyle Allen Music

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This is sad. Watching a grown man defend himself. 
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Aaron

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Hi Kyle,

I am sorry to hear that Camtasia did not perform well for you.  Please consider opening a support ticket at https://support.techsmith.com/hc/en-us so that we can diagnose this issue and improve it.

Kind regards,

Aaron
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Fred Grover, Champion

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Thanks Aaron for that suggestion as this is the way this situation should have been taken care of in the first place in my opinion. I respect others feelings for the most part and can understand Kyle wanting a refund if that is the case but he should have contacted TechSmith on that in private for that as this is a user to user forum and not a place for continuous griping or throwing stones at each other. I came back to try and help and then seen this post. I hope some of this quits or it is not a great place to be for new or experienced users and it is definitely going to give any current or future customers the wrong impressions and hurt sales or even people who may want to try before you buy option. It is running more people out than in so hopefully TechSmith will get this under control and take this forum back to they way it used to be and was meant to be.

That is all I have to say about this and I have been around here for many years and try to help and give information to others. I liked it better with the old forum and Forum Moderators had more control of the posts etc and when TechSmith used to keep it under control. Sad to see such a great place for users turning to all of this and it has been going on for quite sometime now. Anyway have a great day/night.
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Joe Morgan

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I agree with part of what you said Fred.

Although,there are plenty of snarky remarks posted above. Some come directly from long time members and alumni of the "Old Forum".

They have contributed to this negativity in the past as well, to varying degrees. The examples above are pretty low keyed compared to others I've read. You've posted some yourself Fred. I could dig up some examples if pressed,  but that's not the point.

Ignoring a post as mean spirited as this one was,

A. Probably the ONLY response it deserved.

B. Could have quickly thrust it on the back burner, essentially vanquishing it to a distance forum page, probably by days end in most cases.

Yet like a wound that's not allowed to heal,  people are still picking at the scab.

Maybe a little Self Moderation is what actually required?  Personal responsibility and all that.

  Regards,Joe
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Fred Grover, Champion

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Ok Joe you stated this:

"I agree with part of what you said Fred.

Although,there are plenty of snarky remarks posted above. Some come directly from long time members and alumni of the "Old Forum".

They have contributed to this negativity in the past as well, to varying degrees. The examples above are pretty low keyed compared to others I've read. You've posted some yourself Fred. I could dig up some examples if pressed,  but that's not the point.

Ignoring a post as mean spirited as this one was,

A. Probably the ONLY response it deserved.

B. Could have quickly thrust it on the back burner, essentially vanquishing it to a distance forum page, probably by days end in most cases.

Yet like a wound that's not allowed to heal,  people are still picking at the scab.

Maybe a little Self Moderation is what actually required?  Personal responsibility and all that.

  Regards,Joe"

That is fine and yes I have posted some in my time and have lost my cool with some in the past but things change and anyone can have things dug up from their past which is the past and you never let the past stay that way and always bring it back to the front. Through the years I have contributed a lot of help and suggestions to users and feel proud to have done so and even spent countless hours on the phone or Remote Connection with other users to teach them or show them how to accomplish a task using the TechSmith Software.

One thing I have never done is be conceited about myself or bragging on how many Likes etc. I have gotten just to pat myself on the back and try to make it a competition. I have shared my negatives on the software from TechSmith too for some changes I would like to see myself. Likes and Dislikes also. However I never try to worry about how many Likes or anything else my Posts bring to me or patting myself on the back as some have done in the past which is you and those could be brought back in to but there is no point in doing that and keeping the fuel on the fire here. Most of the likes come from your negative posts or the things that do not help the users other than agreeing with their dislikes. That for anyone does not help solve the issues or dislikes for what they would like to see implemented or give feedback on to ever see if it is going to make the "A-List" or not. People who are wanting to use this software for video editing should do some research on what the application is for which is recording your screen with some basic video editing features and they should always when available try the Free Trial of not just TechSmith Software but any company that offers free trials before they buy to see if it is going to work for them or not is the whole point here. Like I stated this is a user to user forum and should be managed that way and if there are requests for refunds or dislikes I can respect that and also feel that there is a right place to handle certain issues and this is not TechSmith Support but others can try to help with things and do what they can and use the Praise, Ideas, Etc. Sections in this group to express their feelings and so forth. But issues like this should have been handled by the poster in a different way regardless of how you feel or anyone else. Numerous trashing posts or demanding posts for a refund in here is not the place to get it done as most of us are just users like the poster was and sometimes the TechSmith Employees chime in and suggest the same thing and that is to put it a support request which would be the correct answer and way to handle it.

And as you stated here:

"Yet like a wound that's not allowed to heal,  people are still picking at the scab.

Maybe a little Self Moderation is what actually required?  Personal responsibility and all that.

  Regards,Joe""

People are still picking at the scab and you stir the pot a lot in here so that is my opinion on that and I am done posting back to your comments to keep your fire going. Just ignoring you is the best as that will then not give me or other posters to give you anything to stir up in that pot. Others stir the pot to and myself before you lash back which I expect and can also read your mind on those things. And as far as Self Moderation or Personal Responsibility you cannot speak much about that when you continue to stir the pot. And last thing is about the TechSmith Champions you accused of doing things in this comment below:

"Yeah , when "Champions" and other long term members of this forum attack posters who are angry and upset."

Some take the way things are said or stated to seriously and it is not an attack in this post about the Refund it is just stating that it was the wrong way and wrong place to handle this is all. And when it comes to Rick and the Etiquette Post you talked about and provided the link to then you should also heed your own advice and Be a bigger person than the one who posted the personal attack. Ignore them. This what you stated in that old post along with other opinions which I respect and agree with some of them.

Personally through the years I have contacted TechSmith Employees when Holidays have been around in the old forum and even this one and no one was in the office as it was closed to let them know of a lot of inappropriate posts that had porn videos/images and profanity etc. As this did not look good to the people who were looking at the forum for the first time. I have sent Corporate Companies to the website and the forums and this was present in the forums and it totally steered them away from the git go but TechSmith and myself apologized and explained it and then they understood and give it another chance. They understand that sometimes things get out of control and this board has gotten that way and I am just saying it needs to quit for the benefit of everyone. If people cannot get along with each other or respect what they say then just truly ignore them and make this a better place for all users and employees. You have helped others here too so I will not take that away from you and give credit to you for those things Joe. This is not a personal attack it is just a statement to hopefully see these kind of things come to a stop here. If you do not like me or my posts and what I say or do to try and help then that is alright with me. Just ignore it and do not stir the pot and ignore it as you stated once before. From here on out I will try unless it is an attack on my character in life and then instead of doing it here I would rather have it done in person or outside of this forum.I am not hard to find on FB or Social Media and here as you and others can see my ugly mug pic to see who I really am. Wel that is all so have a great day/night and try not to take offense to this post and ignore if you have too.

Regards ~ Fred Grover.
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Joe Morgan

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Gee Fred, I'm sorry but from my observations.This statement simply is not accurate
Most of the likes come from your negative posts or the things that do not help the users other than agreeing with their dislikes.
For the most part, It's rare that I receive a like if I post with negative overtones.
My likes usually come from actually helping people.
But don't take my word for it.Scroll up this thread and see who liked what. 
 I'm a little surprised to see I did have one attributed to me to be perfectly honest.

And as far as Self Moderation or Personal Responsibility you cannot speak much about that when you continue to stir the pot.
This post went silent over 3 weeks ago.  Aaron, Employee stirred the pot 3 days ago and received no response from the original poster.
You followed up with a response  2 days later. Yet, you say I'm the one stirring the pot?

I was suggesting it was time to let this thread die.
Excuse me for having an opinion about that.
 I'll keep voicing my opinions. You can keep right on shooting them down and coming after me for it Fred.

One thing I have never done is be conceited about myself or bragging on how many Likes etc.
try not to take offense to this post and ignore if you have too.

I could have cherry picked and re-posted more of your Generous,  Kind , Long Winded and Un-offensive remarks.

However,  I highly doubt there are many people that actually waste their time reading through them anyway.

You say you  "Champion"  Respect  between Members and Posters of this forum. You reflect back to the old forum as an example.

You should practice what you preach!

Regards,Joe
(Edited)
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Timbre4, Champion

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Conscience is the honesty of the measure of your selfishness.

Richard Bach

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Joe Morgan

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No matter how good you think you are as a leader, my goodness, the people around you will have all kinds of ideas for how you can get better. So for me, the most fundamental thing about leadership is to have the humility to continue to get feedback and to try to get better - because your job is to try to help everybody else get better.

 Jim Yong Kim
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Robert R., Online Community Admin

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Official Response
Hi Kyle;

I just wanted to inform you that I am closing and archiving this thread as the initial issues that you experienced have been ultimately addressed and the continuing conversation has gone far beyond the topic at hand. As the conversation no longer adds value to the thread, the community, or TechSmith as a whole, and has deviated far from our Community Guidelines, I will be closing, and archiving this thread.

For those that are currently following this thread, you are welcome to reach out to me directly at r.risdon@techsmith.com if you have any concerns over the reasoning behind this decision.

Thank you.

-Robert

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