Camtasia 8 callout text turns fuzzy

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  • Updated 4 weeks ago
 I'm creating a callout with a lot of text. Three quarters of the way through it remains clear.  Then it all turns fuzzy. The process I am doing is to open up the initial rectangle to a size large enough the show the entire text.
Photo of Jay A. Leavitt, PhD

Jay A. Leavitt, PhD

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Posted 4 weeks ago

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Photo of Fred Grover

Fred Grover, Champion

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Jay A. Leavitt, PhD

It has been awhile since I used Camtasia 8 and I reinstalled it to give this a try to duplicate the issue you are having. I could not get the same result.

I would suggest contacting TechSmith Support as it is a free service to see if they can figure out or explain why it is happening. The information for doing so is below:

https://support.techsmith.com/hc/en-us

Phone:+1.517.381.2300 (For supported versions only)Toll Free:800.517.3001 (U.S. & Canada Only) Hours:8:00 AM to 7:00 PM EST Monday through Friday
We also have holiday hours.

I hope this helps a little and would love to hear what you find out and see it posted back here for others to see who might have the same issue. Have a great day/night and thanks for posting.





Photo of Jay A. Leavitt, PhD

Jay A. Leavitt, PhD

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I was anxious so I reformatted the rectangle and the problem went away. Thank you for your help.