Camtasia 8 rendered file size is HUGE

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I've read other posts on this subject but there doesn't seem to be a valid answer to any of them from TechSmith.

Previously we used Camtasia 5 for producing Help videos for our software product but have upgraded to Windows 10 and Camtasia 8 which appears to be a BIG mistake.

Rendered file sizes are massive and despite spending over 8 hours playing with settings and undertaking experiments we can't achieve anywhere near the previous sizes.

Having read through the other messages on the TechSmith site I can't see any sensible answers from TechSmith support OR any admission that there's a problem.

It took us a long time to get the file size right in our previous videos so we were careful to document both the input and output settings to achieve the same when the next batch of production was required, but we can't get the same output sizes!

Previously, a 1024x768 Hi-colour 15 fps using the TechSmith Screen Capture Codec and  TechSmith LAME audio 22050Hz mono 3kbps sound was compiling at around 1.5mb/min. Now the same video under Cam8 and Windows 10 is around 10Mb/min !!!

What gives TechSmith? Is there an upgrade that solves the issue or have you ignored it? Clearly something has changed and it's not good.

As our product has about 15 hrs of video we can't even fit the resultant files on a DVD.

We have a problem Houston....and it's a big one!
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graham

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Posted 3 years ago

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Rick Stone

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Hi there

I'm not a TechSmith employee and I didn't stay at a Holiday Inn Express last night, but perhaps it would be worth investigating a free third party tool that might help you shrink things.

The tool is called "Handbrake". You can visit the URL below to download it.

https://handbrake.fr/

I became aware of this tool while creating classes to upload to Udemy. It works pretty fast too. No super long wait time as it compresses your file.

Cheers... Rick :)
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graham

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Thanks Rick,

I'll take a look but I have to say our backs are against the wall right now. It might even be a 'Camtasia on Windows 10 issue'. This is a major headache to us right now as we should be releasing our new product next week and we can't fit the Help files on the DVD (and users won't want to install 9Gb of data in any event).

Thanks....Graham
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kayakman, Champion

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since you're distributing by CD, could you put the help videos on a separate CD?

I used to do that years ago with one of my software products; no complaints since the user could play the videos directly off the CD, or, copy them locally

I now host all my apps and help videos on-line, and it's been years since anyone requested a CD for either

I'm curious, why are you using AVI files for the help videos?
(Edited)
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graham

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Why .avi? Just because they gave us the quality we wanted nothing more. Having tried mp4 I have to say the file size saving isn't big enough to get us out of the jam and our clients want it on their hard drives, not on a separate disc. Wasn't a problem previously,but it is now.
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kayakman, Champion

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interesting re the MP4s not being good enough 

we do a lot of software app screen-casting [captured at 1920x1080], custom produced to MP4 w/controller at that size

these apps have high density UIs with small font text; the productions are nearly as good as working directly with the apps, when viewed on 1920x1080 monitors

in fact, on many occasions, our users have reported that when viewing the tutorials side-by-side with the app being open, they are constantly accidentally finding themselves trying to interact with the video playing in a browser [full-screened] instead of with the app; the video's appearance is that good

I assume you've tried custom productions with quality set to 70% and H.264 at high?  and that you're capturing, editing, and producing using the same dimensions?

I note that you're working at 1024x768; maybe that is part of what you're experiencing?

we use 30 FPS and the MP4 approach definitely results in much smaller files compared to AVIs 

sorry that MP4s are not working for you
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kayakman, Champion

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just ran a quick A/B/C test with 30 FPS capture at 1920x1080, production to MP4 at 30 FPS, 70% quality, h.264 at high, audio 265 kb

in side-by-side comparisons: the open app [Access DB], [extracted] captured AVI viewed in WMP full-screened, and CS produced MP4 in Chrome full screened; all viewed on 1920x1080 monitor

jumping from one to another, back and forth, they all looked essentially identical

re the AVI vs. MP4, with this test content, I doubt any viewer would really see a difference

MP4 was 65% compared to AVI size
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graham

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Hi Kayakman,

Appreciate the input.

I've tried what you suggested but I'm still far from my target size. A 1024x768 movie with those settings is still coming out at around 7Mb/min compared to what I was achieving in Camtasia 5 on XP at around 1.5Mb-2Mb/min for an .avi

I'll be building an XP recording machine in the morning when I get back to my office and trying again.

Best regards.......Graham
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kayakman, Champion

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please let us know what you find ...

I did another test; captured/produced at 1024x768

the MP4 production looked flawless

capture/project was 1 minute in duration; AVI = 20 MB; MP4 = 10.2 MB

again, 30 FPS, so file sizes would be cut by about 1/2 if 15 FPS

the MP4 looks as good as the open app I captured
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graham

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I'll be sure to post up what I find but there's definitely something odd going on. The files have grown substantially since XP/Cam5.

Hopefully I'll get some resolution to it else we have a major headache on our hands just before the product gets its release.
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dan

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What's with the holiday Inn express bit? Is it from a movie?
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Rick Stone

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LOL, I'm guessing that either you don't live in the US or you do but you don't watch much TV. Basically, there was (is?) a series of TV advertisements for Holiday Inn Express that played up to a person somehow being "smarter than the average bear" simply because they were smart enough to stay at a Holiday Inn Express. ;)

I'm curious how Kayakman was able to intuit that the files were AVI format. I'm not sure I saw that mentioned.

https://vimeo.com/51166685

Cheers... Rick :)
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Rick Stone

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LOL, I'm guessing that either you don't live in the US or you do but you don't watch much TV. Basically, there was (is?) a series of TV advertisements for Holiday Inn Express that played up to a person somehow being "smarter than the average bear" simply because they were smart enough to stay at a Holiday Inn Express. ;)

I'm curious how Kayakman was able to intuit that the files were AVI format. I'm not sure I saw that mentioned.

https://vimeo.com/51166685

Cheers... Rick :)
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Rick Stone

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Odd how I only clicked once but the post seems to have doubled.
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dan

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Haha, definitely don't watch enough tv. Yeah, the issue at hand was that it had to be an avi file. I would try to tackle this issue more from doing whatever it takes to not make it an avi file. If possible an online distribution channel instead of dvds. As far as posts doubling, maybe you brought over a cold from Udemy discussion framework :P
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Rick Stone

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;)
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graham

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Hi Rick,

Tried Handbrake but the only way we could shrink the file was by losing quality which we are hell bent on avoiding. Handbrake also doesn't output .avi which is the format we require.

Thanks for trying though...much appreciated.

Regards...Graham
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graham

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Well guys, the plot thickens.

Building an XP system didn't improve matters much but we did manage to get Camtasia 5 and 8 working on the same Windows 10 machine so we could get a side-by-side comparison.

Initially we upgraded to Camtasia 8 as we struggled to show certain graphic content on our 'recorder' machine and Cam 8 cured this. Turns out this was just a graphics driver issue rather than Camtasia 8 so the upgrade wasn't actually required.

Now I'm back in the office I've been able to run a few tests between Ver 5 and Ver 8  and there's something definitely odd going on. As suspect, file sizes from v8 are substantially larger than files made from v5.

I recorded and produced an .avi file using, as close as humanly possible, the same screen action and same narrative for a 1 min presentation. After compiling version 5 produced a file of 2.14Mb, version 8 produced a file of 4.54Mb.

Why this should be I have no idea as I used the same inputs and outputs, including capture dimensions, frame rates, codec and sound quality.

This is one for TechSmith to answer but thinking that output file size doesn't matter any longer is an answer I'm expecting but not wanting. For us, and our clients, it matters a lot.
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kayakman, Champion

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are you sure re using the same codecs?

CS5 and CS8 use different default codecs

CS5 uses [I believe] the TSCC codec, CS8 the TSCC2 [?]

at this point, best to contact Tech Support
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Robert R., Online Community Admin

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Hi all!

I just wanted to pop in here and hopefully help out a bit.

Camtasia 5, as @kayakman mentions, uses a different codec which can, in part, cause this particular issue. Another thing to note is that Camtasia Studio 8 encodes audio at 128 kbps, have you reduced Camtasia 8's audio encoding to match that of Camtasia Studio 5's output?
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graham

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Yes, definitely using the same codec and audio settings. I've been very careful in making sure the output settings are the same. I've even tried the TSCC2 codec to see if it assists with output size with Cam8. Be sure that I've spent around 8hrs on this trying to uncover the problem and now know that it lies buried within Camtasia 8 somewhere.

Don't get me wrong, Camtasia 8 is a great product overall but the file size issue is a major issue to me (and a few others it seems judging from previous posts).

I've already posted a question with TechSmith Technical but haven't seen a reply yet.
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Robert R., Online Community Admin

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Hi Graham;

Would you be willing to open a support ticket (https://support.techsmith.com) and put Attention Robert in the subject? I'd like to take a look at a few files to see if I can determine what the issue is.
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graham

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Hi Robert,

I've already opened a support ticket and Mike S is dealing with it. I've uploaded a couple of files built on the two different versions of Camtasia so he can delve deeper and see what might be at play.
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graham

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Ok, well it seems that Camtasia 8 has a rather big overhead for AVI's compared to Camtasia 5.

I sent a couple of files up to TechSmith and they analysed them and came back to me stating the overhead issue.

A few more tests this evening confirm the issue. I repeated the same 2 minute presentation with the same capture and output settings for both Cam5 and Cam8.

The output .avi file for Cam5 came to shade under 6Mb, the same file using Cam 8 was a shade over 11Mb, close on 200% bigger. An MP4 out of Cam 8 was close on 14Mb and that was at 70% quality.

As we have a LOT of videos to record in the 1-3 minutes duration bracket, Camtasia 8 is a none starter. TechSmith may have added a lot of functionality to the product but it seems this might be at the expense of output file size. You can't please all of the people all of the time, and heading a software house myself I understand this, but for us it's an issue which I'd rather not have to battle against. Why some developers consider file size not to be an issue any more is a mystery to me.

Shame really. No steps forward.

Graham