Camtasia 9.1.2 and .MOV files

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The discussion threads go back some years so I'm asking again. A colleague sent me a .MOV file that needs to be edited. I have Camtasia 9.1.2. I cannot import the file due to the unsupported file type. What, if any, are my options?
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Sonja Moore

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Posted 4 months ago

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kayakman, Champion

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long shot ...

change the file extension from .mov to .mp4; some have reported that it works

or, use free Handbreak to convert the .mov into MP4
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Sonja Moore

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Thanks.
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kevinohlson

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As suggested, changing the name sometimes works. .mov and .mp4 are containers, which contain (among other things) audio and video streams processed by specific codecs. If the codecs are appropriate, then just changing the filename extension will work. Otherwise, you may need to use something like Handbrake or vlc - both of thee are free - to convert videos to different formats.
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Sonja Moore

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Thanks.
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Geoff

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If you are using MOV files, then you can convert them with VLC (Video Lan Client) and set video to MPEG4 and Audio to MP3 or AAC. 

Just last week Camtasia released an upgrade to Camtasia 2018, which now includes support for MOV files.
https://support.techsmith.com/hc/en-us/articles/115006443267-Camtasia-Windows-2018-Version-History

The issue I believe was with the sound recording in Camtasia, which could not support MP4, hence I was converting to MP3 or AAC and the file would then recognise the new MP4 file, as converted by VLC.
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Sonja Moore

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Thanks.