camtasia 9.1.2 trial window blank on Windows 7 x64

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  • Problem
  • Updated 5 months ago
After installation of Camtasia 9.1.2 the trial window pops up, just as with previous versions. However, on Windows 7 the window is blank (white) and no interaction is possible. The only way out is the window-close-button in the upper right corner, which closes Camtasia.

I checked previous versions and Camtasia 9.1.1. doesn't have this problem. Is it possible that as of version 9.1.2 a programming technique is used for the window that is more Windows 10 oriented?
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Frank

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  • disappointed

Posted 5 months ago

  • 1
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kayakman, Champion

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suggest you contact free tech support re this issue