Camtasia 9.1 crashes under window 10 while editing timeline

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  • Updated 1 month ago

Hi everybody, 
I couldn't find that specific topic in existing posts that’s why I'm starting a new one. If this already exist with a solution, I am happy if someone point me into the right direction. ;) 

My problem is: as soon as I start scrolling into a time line in one of my projects, the program crashes and just closes itself. There is no recovery file after open it again. 
I saved the file now 2 times with different names but its still not working. It's also not a big file, just started a new project. I'm also waiting a while before I start doing something, I cleared the storage and all my audio and video devices are up to date. Nothing helps.
I work a lot with this program and since yesterday all was good.
Do you guys have any solutions for that or an explanation why this happens? 

Thanks in advance!

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judokus

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Posted 1 month ago

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judokus

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Ok, I started a complete new project and now it works so far.  Maybe there was just something wrong in the previous file... 
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Joe Morgan

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If you continue to encounter problems.I would contact Tech Support.


This is a Free Service............... Submit a ticket

       https://support.techsmith.com/hc/en-us/requests/new

Regards,Joe
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judokus

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Thanks Joe, I will do.