Camtasia 9 Audio and UI Glitches

  • 1
  • Problem
  • Updated 2 years ago
I am a music composer and work A LOT with sounds. I had so many issues with Camtasia 8 and little to work with so I upgraded to Camtasia 9 to fix the problems. As soon as I inserted an audio, it started skipping through the timeline from the first second, the UI started glitching out and my audio when exported was the worst quality I have ever heard. 

Before you ask, no it is not my computer. I have a custom built gaming PC with a GTX 1060 graphics card. Please hire new programmers or something. I've spent hundreds of dollars on your company and every update seems to get worse. Please fix your program or refund us for scamming our money. 
Photo of Kyle Allen Music

Kyle Allen Music

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  • Frustrated, Ripped Off

Posted 2 years ago

  • 1
Photo of Graham Moore

Graham Moore

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ITS hardly scamming, a glitch is a glitch could be conflict with a specific drive could b a mountain of stuff and if u wantd a refund they give u one
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Kyle Allen Music

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I think I will ask for a refund. I tried editing a video and the program kept saying "not responding" just for moving it into the timeline. The UI then started breaking and all the buttons went black. 
Photo of Graham Moore

Graham Moore

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i got a refund with camtasia 8 i had it for 2mths, it was fairly straight forward....mine was a glitch with my ATI card now i have 9 its awesome......your other alternative is wait till update comes out as theres not been a major one yet, as with any software theres always issues need to be ironed....from what your describing it sounds like an isolated glitch....i dont think on the market theres anything close esp. for the price.........i'll leave that in your hands
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Joe Morgan

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i dont think on the market theres anything close esp. for the price.........i'll leave that in your hands

Especially when you used Camtasia 7 illegally for free.Right Graham???

I enjoyed reading your confession this morning. https://feedback.techsmith.com/techsmith/topics/im-using-camtasia-illegally

How's the rocket building going for you??? Will you be launching soon?

Regards,Joe
(Edited)