Camtasia 9 audio playback issue

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  • Updated 3 years ago
I purchased Camtasia 9.0.1 on Sunday to record videos and when I play them back, there is no audio. I checked to make sure the microphone was on and re-recorded and the same thing happened. Yet, when I use the narration feature, the audio works fine. I really need audio to work. Anyone else having this issue? I have opened up a trouble ticket and hopefully, someone will get back with me later today.
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Posted 3 years ago

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Naomi Skarzinski

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I initially had this issue. I found that when I first used the recorder and selected the microphone, I had to also go to my windows operating recording devices and make sure the microphone was also selected there. I actually unselected it and then reselected it and made it the default.  I only had to do this once. It seemed that once the recorder had the correct microphone selected and the operating system had the same microphone selected as the default. Everything synched together. Thereafter, it didn't matter if I used one of my other mics for something else. The recorder knew where my mic selections were stored.