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To be fair I tracked my problem down to a local issue where WMF videos produced using Cam 9 were badly affected when played back. Thinking this may have been a Codec issue I have since downloaded VLC (free) and life has become clearer since then. I'm continuing with VLC loaded and producing training vids and tutorials.
I got replies from TechSmith Kelly Mulins and Form Admin Rob.
To be fair I'm not convinced this isnt a Cam 9 issue - however time is not a friend currently so as long as VLC seems to have sorted it I'll sit on the fence.