Camtasia 9 on Windows 10 Pro
I recently installed camtasia 9 and when I attempt to record longer then 5 min 50 secs the camtasia recorder crashes (thankfully I can recover the content when I start the recorder the next time).
I can repro the issue every time (between 5 min 50 sec and 6 min 30 sec).
I have searched this forum and online but haven't found this specific issue. I have tried other suggestions for crashing issues (set recorder EXE file comparability to Windows 8, memcheck, reinstall, etc).
I am expecting that I should be able to record for longer then 5 or 6 minutes (my goal is to record for 30 and 60 min).
I will also be contacting tech support on Tuesday when their offices open after the holiday.
I recently installed camtasia 9 and when I attempt to record longer then 5 min 50 secs the camtasia recorder crashes (thankfully I can recover the content when I start the recorder the next time).
I can repro the issue every time (between 5 min 50 sec and 6 min 30 sec).
I have searched this forum and online but haven't found this specific issue. I have tried other suggestions for crashing issues (set recorder EXE file comparability to Windows 8, memcheck, reinstall, etc).
I am expecting that I should be able to record for longer then 5 or 6 minutes (my goal is to record for 30 and 60 min).
I will also be contacting tech support on Tuesday when their offices open after the holiday.
Posted 3 years ago
