camtasia 9 crashes when recording longer then 5 min 50 sec

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  • Updated 2 years ago
Camtasia 9 on Windows 10 Pro

I recently installed camtasia 9 and when I attempt to record longer then 5 min 50 secs the camtasia recorder crashes (thankfully I can recover the content when I start the recorder the next time).

I can repro the issue every time (between 5 min 50 sec and 6 min 30 sec).  

I have searched this forum and online but haven't found this specific issue.  I have tried other suggestions for crashing issues (set recorder EXE file comparability to Windows 8, memcheck, reinstall, etc).

I am expecting that I should be able to record for longer then 5 or 6 minutes (my goal is to record for 30 and 60 min).

I will also be contacting tech support on Tuesday when their offices open after the holiday.
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bennettdarren

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Posted 2 years ago

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paoloobber

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I have the same problem but with camtasia 8.6.0 as you have solved the case
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paoloobber

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I have the same problem but with camtasia 8.6.0 as you have solved the case