Camtasia 9 cuts off the edges of a .jpeg file

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  • Updated 10 months ago
We put "bumpers" around videos. The first says what the video is about and the second tells patrons how to contact the library for help. In Camtasia Studio 7, I had no problems with these. Now, on Win10 using Camtasia 9, I have a problem. The end bumper is having the sides cut off.

   The bumpers are MS Publisher files (I didn't create them but I can edit them). I save those as .jpeg files. The bumper looks correct in Publisher and if I click on the .jpeg file in File Explorer, when it opens, everything looks correct. I've been doing that process for over a year again and again. Now, however, when I import the .jpeg into my Camtasia project and put it at the end of the time line, the sides are cut off. Graphics are not my area of expertise. So I don't know if I need to find a way to tell Camtasia to make the .jpeg smaller in order to get it all on the screen, use a program to edit the .jpeg outside of Camtasia to do something? Figure out a way to make Publisher produce a physically smaller "page" to turn into a .jpeg? Since the problem only appears in Camtasia, I'm thinking that I need a way to tell Camtasia to shrink the entire .jpeg once it is imported but I have not yet found a way to do that.

   Any suggestions would be greatly appreciated. Thanks.

Ken
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kennethlitwak

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Posted 10 months ago

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Dubie

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What size is your image?

What are your project settings  (canvas size) ?

Can you post a screenshot of your situation or a example video (you can host it on screencast.com) ?

Somebody else may know but I think we need more info.

:)
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kayakman, Champion

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Dubie, looks like we were both typing at same time :)
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Dubie

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I just had less text to type.

You win !

:)
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kayakman, Champion

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from your description, it sounds like the end bumper is larger than your project dimensions, and possible a different aspect ratio

try this ...

with playhead over the bumper, select the bumper on the timeline, then resize it using the scale slider in properties area; resize smaller until it fits within the canvas area

if it is a different aspect, you will end up with borders on top/bottom or lefty/right

just flying blind here; a post of an image of the editor UI with bumper on timeline would help

or ...

do you have Snagit?  If so, grab a screenshot of the bumper [in Publisher] and send it to Camtasia [Share menu]
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kennethlitwak

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Thanks for the responses. I think I see the problem(s). Now I need to see how to fix them. There are indeed different dimensions.
JPEG  2400 x 1350
canvas 1280 x 768
aspect ratio 18:3 (that seems weird)
I thought I asked Camtasia to make this 1080 wide instead of the width of my screen. So I'm even more puzzled.

Okay, I changed the size of the jpeg and that helped that but now I see that the sides of the video I made are also cut off. Do I need to resize that too? I have attached a screen shot that illustrates the problem. I've never seen this before but this is my first video in Camtasia 9. Thanks.

Ken
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kayakman, Champion

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what are the dimensions of your video clip?

your jpeg is HD aspect

I would set the canvas to 1920x1080 dimensions, then fit in the jpeg?  

FYI, 1080p is 1920 pix wide; maybe fit all within a canvas that is 1920x1080?
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kennethlitwak

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I want this to show up okay as a web page but it should also show up okay on a phone. Isn't 1920 pixels wide too big? Again, I am asking this not knowing all the details of how this works. Personally, I don't have the eyesight for a resolution that high. Thanks.
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Dubie

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Having your video be 1920 X 1080  (1080p) is fine and a good standard to use for your webpage.

When you add your video to your webpage  it (in most cases) needs to be in a container
and your webpage needs to be responsive coded.

The responsive coding of your page and the elements allows your page to be viewed on different devices.

:)
(Edited)
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kennethlitwak

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I figured this one out. Having the properties box open affects the video badly. All I have to do is fix the size of my bumper jpeg images. Thanks.

Ken